Enterprise IT Architect

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

You will act as the technical authority and solution architect for Italian client card and payment systems while also serving as the frontline technical lead for the client. This role blends strategic system design architectural governance and deep handson support ensuring all technical queries incidents and enhancements are handled effectively and with minimal business impact.

You will own the endtoend technical landscape guide design decisions and lead complex problem resolution while maintaining close daytoday engagement with client stakeholders. This role is critical to ensuring platform resilience regulatory compliance and the continued success of a highrevenue missioncritical client.

What youll do:

• Act as the overall technical architect for the VisionPLUS card processing platform and its integrations
• Serve as the primary senior technical contact for client handling complex queries escalations and design discussions
• Lead major incident management including deepdive diagnostics crossteam coordination and rootcause analysis. Provide handson support for critical production issues across online and batch processing
• Design and govern distributedtomainframe integrations including APIs and middleware. Review and approve technical changes enhancements and release plans to ensure system stability
• Mentor Advisor and Engineerlevel team members providing technical leadership and guidance
• Work closely with product owners operations infrastructure and vendor teams to ensure seamless delivery
• Ensure systems meet 247 availability performance and security requirements
• Contribute to continuous improvement initiatives focused on resilience automation and technical debt reduction

Experience youll need to have:

• Extensive experience with VisionPLUS in a cards and payments processing environment
• Deep understanding of card lifecycle processing including authorisation clearing settlement billing and disputes
• Strong handson expertise with mainframe technologies including: CICS (online transaction processing). DB2 (schema design performance analysis and data troubleshooting)
• Proven experience designing and supporting APIbased and eventdriven integrations with mainframe systems
• Strong background in production support complex incident management and rootcause analysis in 247 environments
• Ability to balance architectural ownership with handson execution when required
• Fluent Italian and English (spoken and written)
• Willingness to participate in outofhours (OOH) support for critical incidents

Experience that would be great to have:

• Experience acting as a solution or system architect for largescale payment platforms
• Strong knowledge of VisionPLUS modules and vendor roadmaps
• Familiarity with CICS tuning DB2 optimisation and batch/online workload balancing
• Knowledge of Swagger / OpenAPI standards and API governance
• Experience operating within ITILaligned incident problem and change management frameworks
• Track record of supporting strategic highrevenue clients with strict SLA commitments
• Experience driving resilience high availability and disaster recovery strategies

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.