Manager, Enterprise Learning Consultant (Leadership & Competency)

As the Manager Enterprise Learning Consultant you will be the learning solutions partner for our leadership and competency development portfolios. You will serve as the localized expert on all leadership development assets maintaining a deep understanding of our internal and external content to provide high-impact sound recommendations to partners.

This is a high-impact consultative role where you will bridge the gap between business needs and learning execution. You will own the health and evolution of our core competency and leadership portfolios acting as the primary liaison between internal business partners instructional designers and external vendors. From researching leadership trends to managing our flagship speaker series you will ensure our learning ecosystem is modern accessible and results-driven.

Key Responsibilities

Portfolio Strategy & Consultation

• Own the end-to-end strategy for the Enterprise Competency and Leadership portfolios ensuring content remains relevant high-quality and aligned with enterprise goals.

• Partner with Line of Business (LoB) Learning Consultants and Facilitators to conduct ongoing needs assessments identifying critical performance gaps within the current leadership curriculum.

• Act as the connective tissue between stakeholders and the Design team translating business intent into actionable design blueprints for internal training needs.

Program Research & Innovation

• Partner closely with the Differential Investment Programs (DIPs) team to research analyze and improve programs for high-potential talent ensuring they remain best-in-class.

• Proactively work with our Vendor Management team to identify external vendors to bring specialized world-class training solutions into our ecosystem when internal builds arent the optimal path.

Leadership Engagement & Digital Presence

• Curate ourLeadership speaker series (67 events annually) partnering with Senior Director speakers and thought leaders to inspire and educate our leadership community.

• Own and maintain the Leadership intranet pages ensuring they serve as a streamlined intuitive hub for all leadership development resources and communications.

The Ideal Candidate

• Moves beyond tactical execution to diagnose root-level business challenges leveraging consultative inquiry to propose systemic learning solutions.

• Navigates complex organizational structures with ease cultivating high-trust partnerships with external vendors instructional designers LOB learning consultants and executive leadership.

• Brings a deep understanding of leadership development theory and extensive experience applying those principles to drive performance in corporate settings.

• Utilizes research and program analytics to validate strategic pivots and quantify the return on investment for your portfolios.

Basic Qualifications:

• High School Diploma GED or equivalent certification.

• At least 4 years of experience in Learning & Development Human Resources or Corporate Consulting.

• At least 2 years of experience in Program or Project Management.

Preferred Qualifications:

• Bachelors Degree in Human Resources Business Administration or Organizational Development

• Experience managing a large-scale Leadership Development portfolio or program

• Proven track record of managing external Vendor Relationships

• Experience with Learning Experience Platforms or internal site management (e.g. SharePoint Google Sites).

• Strong communication skills with experience engaging Executive-level stakeholders.

Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).