Customer Service Representative
Ford City, AL - USA
Job Summary
Diehl Collision of Ford City is looking for a friendly organized and customer-focused Customer Service Representative to join our growing team! If you enjoy helping people thrive in a fast-paced environment and want to be part of a respected automotive group we want to hear from you.
What We Offer:
- Competitive pay based on experience
- Full benefits package available
- Paid vacation and paid time off
- Employee discounts
- Growth and advancement opportunities
- Long-term job security with a reputable automotive group
Responsibilities:
- Greet customers and provide a welcoming professional experience
- Answer phones and assist with customer inquiries
- Schedule appointments and coordinate repair timelines
- Communicate with customers regarding vehicle status and updates
- Work closely with estimators technicians and insurance companies
- Handle basic administrative tasks and data entry
- Maintain a clean and organized front office
Qualifications:
- Strong customer service and communication skills
- Positive attitude and team-oriented mindset
- Ability to multitask in a fast-paced environment
- Basic computer skills (experience with dealership or body shop software is a plus)
- Previous customer service or office experience preferred
Join a team that values its employees and takes pride in delivering exceptional service to every customer.
Apply today and start your career with Diehl Collision of Ford City!
Required Experience:
Unclear Seniority
About Company
Diehl Collision Centers is growing! We need your help! Diehl Collision has a position open for a Collision Center Manager at our Ford City Collision Center. Thi...