Director, GTM Operations
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for our first Director GTM Operations and this role is as foundational as it sounds. As a strategic partner to the VP of Revenue Operations you wont just advise on the system; youll build it. That means owning the GTM engineering roadmap leading two teams and turning high-level strategy into the processes and infrastructure that make revenue predictable at scale.
This is a hands-on leadership role for someone who thinks in systems builds with discipline and takes pride in developing the people around them. If youre energized by the challenge of building something from the ground up and want real ownership over the outcome this is it!
This is a remote role based in the US or Canada (EST timezone preferred).
What Youll Do:
Lead GTM Operations End-to-End
Set the execution rhythm for the team owning prioritization delivery cadence and operational accountability across the GTM Operations function.
Develop and lead two direct reports: the Manager GTM Systems & Analytics and the Manager Field Operations investing in their growth as leaders not just operators.
Run the forecast rhythm set by the VP including deal-level inspection pipeline reviews and data collection with the rigor that makes revenue predictable.
Translate VP-level strategy into quarterly and monthly execution plans keeping the team aligned and moving.
Keep deal desk pipeline management and reporting running cleanly and fix what doesnt.
Own the GTM Tech Stack & Technical Direction
Define the technical vision for SpryPoints GTM infrastructure spanning systems architecture data pipelines integrations and automation.
Lead the shift from manual processes to automated scalable workflows. This is a build job not a maintenance one.
Own the roadmap for reducing external Salesforce dependency (VTG) and building internal capability that the team controls.
Evaluate and introduce AI-powered tooling across the GTM stack identifying where it creates real leverage not just novelty.
Ensure the tech stack is rationalized and connected built to serve the business not just to exist.
Build Marketing Operations From the Ground Up
Stand up marketing ops infrastructure from scratch starting with HubSpot administration and Salesforce integration.
Own the systems and data quality layer of marketing ops ensuring lead flow attribution and lifecycle data is clean connected and trustworthy.
Lay the foundation so the marketing ops function scales seamlessly as the team and strategy mature.
Drive Reporting & Analytics Execution
Ensure dashboards reports and analytics are accurate timely and actually trusted by the teams relying on them.
Direct the Manager GTM Systems & Analytics on report construction data quality and delivery translating strategic priorities into output the business can use.
Build the path from manual ad hoc reporting to scalable self-serve infrastructure that doesnt require a ticket every time someone needs a number.
Establish Data Governance & Quality
Own data integrity across the GTM stack including Salesforce HubSpot and everything connected to them.
Set and enforce data governance standards deduplication routines and field-level hygiene that hold up at scale.
Build a single source of truth for revenue data that the VP CRO and Finance can rely on with no caveats and no disclaimers.
Process Optimization
Improve opportunity-to-bookings workflows deal desk mechanics and cross-team handoffs finding friction and eliminating it.
Partner with Field Operations on process improvements that directly impact Sales Proposals and Solution Engineers.
What Youll Bring:
7 years in revenue operations GTM operations or sales operations in a B2B SaaS environment
Experience leading and developing a team (direct people management required)
Strong technical understanding of Salesforce architecture data pipelines system integrations and automation at a design level (you dont need to build everything but you need to direct it credibly)
Experience building or maturing marketing operations infrastructure (HubSpot or equivalent)
Familiarity with GTM engineering concepts: workflow automation data infrastructure AI/ML application in revenue operations
Proven ability to execute reporting and analytics at scale (not just dashboards but the data model and definitions underneath)
Comfort operating at both strategic and tactical levels. You can translate a 12-month roadmap into weekly execution and troubleshoot a broken Salesforce workflow in the same week
Required Experience:
Director
About Company
SpryPoint is here to help utilities bridge the gap in how you use technology today and tomorrow.
