Team Leader Crewing Operations

• Own critical realtime crewing decisions in a safetycritical aviation operations environment 
• Lead and stabilise a highimpact operations team lifting performance confidence and culture 
• Influence dayofoperations outcomes through trusted stakeholder leadership and sound judgement 

At Qantas we understand our priorities and what needs to be delivered taking the initiative to keep things moving. Navigating through our complex work environment we bring teams and individuals together to deliver on our customers expectations.   

Taking ownership is critical. Whether were working individually or as a group we challenge ourselves to make progress and deliver results. We wont settle for anything less than the best outcome.   

As a Team Leader Crewing Operations you will play a critical leadership role at the centre of Jetconnects dayofoperations directly shaping how Flight and Cabin Crew resources are deployed in a complex realtime environment. 

This is a highimpact role with accountability for the daytoday leadership and governance of Crewing Operations Controllers acting as the key escalation point for operational decisionmaking. You will lead your team through disruption ambiguity and timecritical scenariosbalancing safety regulatory compliance customer impact crew wellbeing and commercial outcomes. 

Working in close partnership with the Manager Workforce Planning & Crewing Operations you will also contribute to strategic operational initiatives including rostering optimisation schedule recovery and continuous improvement ensuring alignment with Jetconnect and Qantas Group objectives. 

To be successful youll:   

• Lead and govern dayofoperations crewing activity providing calm decisive leadership in complex and fastmoving environments 
• Act as the primary escalation point for crewing decisions ensuring consistency compliance and sound operational judgement 
• Build coach and performancemanage a diverse team of operational professionals strengthening capability accountability and engagement 
• Drive a positive and cohesive team culture addressing existing dynamics and fostering trust collaboration and high performance 
• Manage operational disruption to minimise customer impact while optimising crew and aircraft utilisation and controlling cost 
• Establish and maintain strong relationships with internal and external stakeholders including operational leaders airports and accommodation and transport providers 
• Ensure governance and compliance through uptodate manuals Local Area Procedures employment agreements and regulatory frameworks 
• Drive continuous improvement across crewing systems processes and decisionmaking to improve operational efficiency and resilience 

Why the Qantas Group      

Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team which means youll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.      

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.      

• Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships. 
• Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan. 
• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.    

Qantas are equal opportunity employers so by coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. 
 
Be a part of something special and play your part in the Qantas story get in touch today. 

Applications close Sunday 17 May 2026 

Remote Work :

No

Employment Type :

Full-time