Full Stack Developer OutboundSelfservice
Department:
Job Summary
We are seeking a Full Stack Developer to build a configurable UI-driven self-service platform for contact center operations on top of Amazon Connect. The platform enables business users to manage call routing queues and outbound campaigns without requiring code changes or developer intervention. The ideal candidate will have strong backend expertise in Java and microservices along with working knowledge of frontend technologies to support UI-driven workflows.
Responsibilities:
- Design and develop scalable microservices and RESTful APIs using Java Spring Boot
- Build backend systems to support dynamic call routing queue management and configuration-driven workflows
- Develop services enabling outbound campaign management and dialer customization
- Collaborate with UI teams to power self-service interfaces used by business users
- Integrate applications with AWS services (EC2 S3 Lambda API Gateway DynamoDB)
- Abstract and manage business logic outside of Amazon Connect to enable flexible configurations
- Ensure systems support real-time updates without requiring deployments
- Optimize performance scalability and reliability of distributed systems
- Participate in code reviews debugging and production support
Qualifications :
- 4 years of experience in Java Spring Boot and microservices architecture
- Experience building and consuming REST APIs
- Working knowledge of React TypeScript and modern JavaScript (ES6)
- Hands-on experience with AWS services (EC2 Lambda S3 API Gateway DynamoDB)
- Strong understanding of SQL and NoSQL databases
- Experience with CI/CD tools Git Docker
- Understanding of config-driven systems or platforms where business users control workflows is a plus
- Exposure to contact center platforms IVR systems or tools like Amazon Connect is a plus
- Strong problem-solving and communication skills
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
About Company
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small player ... View more