Full Stack Developer Desktop Engineering

We are looking for a Full Stack Developer to build agent-facing desktop applications and backend services for contact center operations. This role involves developing real-time call handling interfaces integrating voice authentication and fraud detection systems and building scalable cloud-native applications on AWS. The ideal candidate will have strong experience in Python modern frontend frameworks (preferably React) and cloud infrastructure.

Responsibilities

• Develop agent desktop interfaces for call handling workflows and real-time interactions
• Build and maintain backend services and APIs using Python
• Integrate applications with contact center platforms such as Amazon Connect
• Implement voice authentication and fraud detection integrations (e.g. Pindrop)
• Design and deploy cloud-native solutions using AWS (Lambda S3 EC2 DynamoDB)
• Optimize performance scalability and responsiveness of applications
• Implement CI/CD pipelines and monitoring/logging (CloudWatch Splunk)
• Collaborate with cross-functional teams for development and deployment
• Ensure secure coding practices and high-quality testable code

Qualifications :

• 5 years of experience in Python and backend development
• Proficiency in React (preferred) and modern frontend technologies
• Experience with REST APIs microservices and event-driven systems (SNS SQS)
• Hands-on experience with AWS services (Lambda S3 EC2 DynamoDB API Gateway)
• Understanding of telephony concepts (SIP call flows)
• Experience with voice authentication/fraud detection systems (e.g. Pindrop) is a plus
• Experience with CI/CD Docker and Infrastructure as Code
• Strong understanding of security best practices
• Good problem-solving and communication skills

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time