Salesforce Administrator & Release Engineer DHS Public Trust (Remote)

*We are open to supporting 100% remote work anywhere within the U.S.*

he Work:ICFseeks an experiencedSalesforceSystem Administratorand Release Engineertosupporta Salesforce implementation projectfor the US Department of Homeland Security (DHS). The project involves deploying amission-critical applicationleveragingSalesforces Public Sector Solutions integrated with 3rdparty systemsandbuilt using Agilemethodology.

Job Location:Remote work is supportUS Eastern time zoneworking hours.

What You Will Do:

• Help configure andmaintainthe Salesforceapplication built on the SalesforceGovernment Cloudplatform ensuringoptimalperformance security and compliance with DoD and federal standards.

• Manage user accounts roles permissions profiles sharing rules and security settings to support project requirements.

• Customize Salesforce usingits nativelow-code/no-code tools to implement workflowspage layouts Experience Cloud sitesreports dashboards and other system features.

• Oversee release management processes includingsettingupthe CI/CD pipeline scheduling and executing software releases usingDevOpsbest practices.

• Coordinate with development teams to deploy updates patches and new features ensuring minimal disruption to system operations.

• Support data migration from the legacy system including data validation cleansing and importinginto Salesforce.

• Create andmaintaintechnical documentation for system configurations release processes and project deliverables.

• Monitor system performance troubleshoot issues and implement enhancements to ensure long-term system reliability.

• Support gate reviews for system lifecycle checkpoints ensuring all deliverables meet DHS standards.

What You Will BringWithYou:

• Active Salesforce Administrator certification.

• 3 years as aSalesforce Administrator forlarge production orgs.

• 3 years ofhands-onexperience in DevOps practices including software release management version control and deployment automation (e.g. using tools like Git Jenkins or Salesforce DX).

• Candidate must have a Public Trust or an Active Secret clearance.

• U.S. Citizenship is required due to federal contract requirements.

• Candidate mustresidein the authorized towork in the U.S. and all work must be performed in the U.S.

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.

What We Would Like YouToBringWithYou:

• Salesforce Advanced Administrator certification or othertechnical Salesforce certifications.

• Demonstratedproficiencyin Salesforce configuration (e.g. flows Community Sites custom objects fields validation rules etc.) and org administration (SSO email relay internal & external user administration AppExchange package management etc.)

• Experience with data migration tools (e.g. Data Loader Salesforce Data Import Wizard)andintegration processes.

• Understanding of DoD and federal government security standards and experience supporting ATO processes.

• Experience administeringOmniStudiocomponents (Flex CardsOmniScripts Integration Procedures etc.)

• Familiarity withSalesforce Public Sector Solutionscomponents.

• Experience with Salesforce Government Cloud implementations for federal clients particularly DHS or DoD.

• Prior involvement in data migration projects from legacy systems to cloud platforms.

• Prior experience implementingor administeringDevOps tools including code repositories scripted actions automated code scans etc.

• Prior experience delivering user training or creating technical documentation.

Professional Skills:

• Highly effective analyticalandproblem-solving capabilities.

• Demonstrated critical thinking attention to detail and the ability to produce polished and well-organized written deliverables.

• Excellent communicationandinterpersonal skills to interface effectivelywith team members andfederal clients.

• Organizeddetailed orientedand able to prioritize and multi-task.

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Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: