Business Process Improvement Leader
Job Summary
Founded over 35 years ago First Quality is a family-owned company that has grown from a small business in McElhattan Pennsylvania into a group of companies employing over 5000 team memberswhile maintaining ourfamilyvalues and entrepreneurialspirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada the companies within the First Qualitygroup produce high-quality personal care and household products forlargeretailers and healthcareorganizations. Our personal care and household product portfolio includes baby diapers wipes feminine pads paper towels bath tissue adult incontinence products laundry detergents fabric finishers and dishwash addition we manufacture certain raw materials and components used in the manufacturing of these products including flexible print and packaging solutions.
Guided by our values of humility unity and integrity we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality youll find a collaborative environment focused on continuous learning professional development and our mission to Make Things Better.
We are seeking a Business Process Improvement Leader for our First Quality Products Company located in McElhattan PA. This position may be based out of our Central PA site (McElhattan PA & Lewistown PA) or Macon GA. The Business Process Improvement Leader is responsible for identifying designing and implementing process enhancements that improve efficiency quality and cost-effectiveness across the organization. This role harmonizes best practices drives standardization and ensures alignment of process improvement initiatives with strategic business objectives.
A primary focus will be to apply Lean Six Sigma and other continuous improvement methodologies to streamline workflows eliminate waste and optimize cross-functional processes. The role requires strong analytical skills a deep understanding of operational processes and the ability to lead change through collaboration coaching and data-driven decision-making. This position will require frequent travel to our Absorbent Hygiene companies.
Primary responsibilities include:
Establish process improvement goals objectives and overall strategy for the division.
Conduct comprehensive assessments of current business processes to identify inefficiencies and improvement opportunities.
Design and deploy Lean Six Sigma and other process optimization methodologies to enhance operational performance.
Collaborate with cross-functional teams to map processes identify bottlenecks and develop solutions.
Partner with IT engineering and operations to integrate digital tools and automation into process improvement initiatives.
Develop and manage process improvement project roadmaps budgets and timelines.
Create and maintain documentation for standardized processes procedures and best practices.
Facilitate workshops and training sessions to build process improvement capability across the organization.
Establish metrics and KPIs to measure process performance and improvement impact.
Monitor and report progress on process improvement initiatives to leadership.
Champion a culture of continuous improvement and operational excellence.
Additional duties as required.
The ideal candidate should possess the following:
Bachelors degree in Business Administration Industrial Engineering Operations Management or related field; advanced degree preferred.
ASQ or equivalent Lean / Six Sigma Black Belt certification required
Minimum 7 years of experience in process improvement operational excellence or industrial engineering.
Proven track record of leading successful process improvement initiatives in manufacturing or complex business environments.
Experience with Manufacturing 4.0 concepts digital process optimization and automation integration desirable.
Knowledge of regulatory standards (ISO 9001 FDA) desirable.
Expertise in process mapping statistical analysis tools (e.g. Minitab JMP) and digital analytics platforms.
Strong analytical and problem-solving skills with proven root cause analysis capabilities.
Exceptional communication skills adept at working with both technical teams and business stakeholders.
Solid project management skills able to manage multiple initiatives simultaneously.
Ability to coach benchmark and work closely with different sites and operations.
Data-driven disciplined objective and detail-oriented.
Passion for continuous improvement and operational excellence.
Consulting skills (developing relationships diagnosis feedback and enrolling leadership teams to take action).
Supports and promotes safe practices and environmental commitments in alignment with company policies and compliance requirements.
What We Offer You
We believe that by continuously improving the quality of our benefits we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
Competitive base salary and bonus opportunities
Paid time off (three-week minimum)
Medical dental and vision starting day one
401(k) with employer match
Paid parental leave
Child and family care assistance (dependent care FSA with employer match up to $2500)
Bundle of joy benefit (years worth of free diapers to all team members with a new baby)
Tuition assistance
Wellness program with savings of up to $4000 per year on insurance premiums
...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such First Quality provides at least annual training regarding data privacy and security to employees who as a result of their role specifications may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability sexual orientation gender identification or protected Veteran status.
About Company
Why We Make Things Better: We Care. Welcome to First Quality®. Every day, we strive to make the best products to improve the lives of our customers, partners, employees and communities.