Senior PMT, Payment Experiences, Amazon Pay

Amazon Pay is redefining how customers pay on Amazon across the internet and at the doorstep. We are looking for a Product Manager III - Tech to lead payment experiences across three critical areas: Digital Pay on Delivery (DPOD) checkout for internal Amazon group entity merchants and agentic/AI-led commerce.

In this role you will own the DPOD product end-to-end driving success rates scaling digital adoption and making Amazon Pay the default digital payment option for pay-on-delivery customers.

You will also build Amazon Pays checkout as a full-stack experience for merchants partner with Amazon group entities (AWS Kindle Audible) to unify payment experiences contributing $10M in revenue and define how payments work in emerging AI-driven experiences including agent-initiated commerce. This is a high-impact role for a builder who thrives at the intersection of payments platform strategy and cutting-edge technology.

Key job responsibilities
- Own Digital Pay on Delivery (DPOD) Payment Experience i.e. drive success rates optimize PSP stack performance and improve the customer payment experience at the doorstep
- Scale DPOD adoption i.e. grow the DPOD customer cohort by identifying conversion barriers running experiments and partnering with delivery risk and operations teams to increase digital payment penetration for COD customers
- Own and drive Amazon Pays checkout as a full-stack experience and scale adoption across large enterprises and long-tail merchants. Improve checkout conversion rates and make Amazon Pay the preferred checkout layer for merchants
- Partner with Amazon group entities (AWS Kindle Audible etc.) to design and deliver a unified payment experience targeting $10M in revenue contribution
- Define the product vision for next-gen payment experiences in agentic and AI-led commerce enabling seamless agent-initiated transactions across Amazon and external ecosystems
- Drive alignment across emerging markets on ownership and scalable global expansion of payment CX for payment rails in emerging markets
- Own end-to-end execution across technology business GTM risk and compliance to deliver high-impact scalable solutions

About the team
Amazon Pay is on a mission to make payments effortless everywhere customers shop including at their doorstep. Our team builds payment experiences that serve hundreds of millions of customers across Amazons ecosystem and beyond. We are driving the shift from cash-on-delivery to digital payments through Digital Pay-On-Delivery while simultaneously defining how payments work in the age of AI and agentic commerce.

We operate with a startup mindset inside Amazon -moving fast thinking big and delivering results that matter. We value ownership customer obsession and a bias for action.

Our team is based in Bengaluru and works closely with global teams across Amazon Pay emerging markets and Amazon group entities.

- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Experience with financial services payments or e-commerce
- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience in payments or e-commerce
- Experience using managed ML/AI solutions

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