OPS Student Asst
Job Summary
Working with the Office of Financial Aid to provide support to the Client Services Teams.
Responsibilities
Aid in the staffing of the Office of Financial Aid front desk. Provide an excellent level of customer service while maintaining professional interaction.
Aid in the staffing of the Office of Financial Aid Call Center. Provide an excellent level of customer service while maintaining professional interaction.
Greet students parents and visitors in a professional and friendly manner
Assist with basic questions about FAFSA scholarships and deadlines (refer complex issues to advisors). Explain and aid students and parents regarding financial aid processes.
Maintain confidentiality of student records in compliance with privacy regulations. Perform general clerical duties and special projects as assigned.
Position details: Work schedule - Monday to Friday 8:00am5:00pm and potential additional daytime hours
Qualifications
Ability to handle confidential information responsibly. Strong communication and interpersonal skills. Dependable and punctual. Candidate must demonstrate general office skills.
About Company
Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environme ... View more