Learning and Development Specialist

Job Summary

The Learning & Development (L&D) Specialist provides critical support across Human Resources functions with 75% of responsibilities dedicated to learning and development initiatives and 25% to HR generalist support. Thisdual roleensures the seamless delivery of internal training programs onboarding experiences compliance education and employee development initiatives. Additionally the L&D Specialist supports core HR communications wellness programming and internal systems administration.

Ideal candidates are organized detail-oriented and proactive withstrong communicationskills and a passion for employee growth and development.

Key Responsibilities

• Orientation Facilitation:Oversee and deliver new hire orientation sessions including preparation of materials facilitation and distribution of weekly summaries. Maintain an NPS of 50 through high-quality delivery and feedback monitoring.

• Training Administration:Serve as the administrator for internal training programsset up sessions manage invitations track attendance follow up with missing participants and document completions.

• Content Evaluation:Conduct Level 3 evaluations for all internaltrainings; input andmaintainresults in the L&D master data tracker.

• Compliance Training:Manage state and federal compliance training schedules track completion generate reports andmaintaina minimum 98% completion rate across the organization.

• Assessment Delivery:Facilitatepersonality assessments using the Big 5 framework for both individuals and teams ensuringaccurateinterpretation and feedback.

• Learning Systems Management:Maintainand update L&D content within SharePoint and UKG Pro Learning platforms. Assign and manage newleadertraining content.

• Individual Contributor Training:Deliver or supportadditionallearning sessions as assigned including coaching and developmental follow-ups.

• Reporting & Metrics:Support data collection analysis and evaluation for all L&D programs contributing to continuous improvement of training effectiveness.

• Leadership Resources:Maintainthe Leadership SharePoint page with relevant tools articles and contentupdatingregularly.

• UKG Learning Requests:Upload departmental content to UKG Pro Learning as requested and supply participation reports to department leaders.

• HR Phone Support:Partner with the HR team to ensure 100% of incoming HR phone calls are answered within three rings minimizing voicemail use.
  
  Education and Ideal Experience

• Associates degree in Human Resources Education or related fieldpreferred

• 23 years of experience in L&D human resources training coordination or related field

• Experience using learning management systems (e.g. UKG Pro Learning) and Microsoft Office Suite

• Proven ability to deliver engaging presentations and manage detailed administrative processes

• Strong communicationand organizational skills

• Ability to work independently and collaborativelymaintaininga high levelof confidentiality