Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Business Analyst Senior within PNCs C&IB Business Technology Originations organization you will be based in PA OH VA CO MI or Remote.

Work Schedule:
MondayFriday 8:00 a.m. EST 5:00 p.m. EST 9:00 a.m. - 6:00 p.m. CST

Job Summary:

As a Senior Business Analyst within PNCs Business Technology Originations organization you will support the CapitalStream commercial loan underwriting platform. This role partners closely with business stakeholders and technology teams to manage defects and enhancements translate business needs into Agile user stories and ensure effective delivery of system improvements that support commercial lending operations.

Key Responsibilities:

Serve as the primary owner for defect and enhancement requests related to the CapitalStream commercial loan underwriting platform
Review prioritize and manage incoming requests from multiple lines of business
Partner with business subject matter experts (SMEs) to elicit analyze and refine business requirements
Translate business requirements into clear well structured Agile user stories including current state future state business needs and acceptance criteria
Present user stories to development and QA teams to ensure clarity alignment and effective execution
Facilitate cross functional discussions between business technology and testing teams
Clearly document complex concepts in a concise and actionable manner
Support Agile ceremonies and ongoing backlog grooming activities
Ensure solutions align with business goals regulatory requirements and platform capabilities

Required Qualifications:

Bachelors degree or equivalent work experience
5 years of experience as a Business Analyst or similar role within technology or financial services environments
Strong experience gathering documenting and translating business requirements into Agile user stories
Demonstrated ability to manage multiple priorities and take ownership of work items from intake through delivery
Excellent written and verbal communication skills
Experience working cross functionally with business partners developers and QA teams

Preferred Qualifications:

Experience supporting commercial lending loan underwriting or originations platforms
Prior experience working with CapitalStream or similar commercial loan systems
Knowledge of related business areas such as BBLC CBCU AMG or comparable banking lines of business
Familiarity with commercial operations platforms such as ACBS ACLS CLASS or similar systems
Experience working in Agile or Scrum delivery environments

This position may be eligible for remote work in select geographic locations subject to approval by PNC. If approved work must be conducted from a quiet secure and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Directs in the research discovery collection and interpretation of business requirements and participates in the development and review of processes and procedures workflow analytics and reporting.
• Provides consultation to clients on business designs problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
• Translates business needs processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Needs Business Processes Data Analytics Decision Making Management Reporting Prioritization Waterfall Model

Competencies

Analytical Thinking Business Assessment Consulting Effectiveness Measurement Information Capture Modeling: Data Process Events Objects Problem Solving Process Management Project Management Requirements Analysis Software Product Business Knowledge

Work Experience

Roles at this level typically require a university / college degree with 2 years of relevant professional lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $45000.00 $111800.00

Salaries may vary based on geographic location market data and on individual skills experience and education. This role is incentive eligible with the payment based upon company business and/or individual performance.

Application Window

Generally this opening is expected to be posted for two business days from 03/30/2026 although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit .

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.