Sales Representative Coil Coatings

The Sales Representative executes sales strategies to grow market share through the development of relationships close of new business maintaining current customers and effectively selling new Sherwin-Williams product technologies.

Performs moderate to advanced sales market and account management activities with an emphasis on sales volume and customer growth. Responsibilities may include servicing customer business developing sales and related business strategies and developing relationships with site management including upper management. The Sales Representative may require assistance on complex accounts working with multiple levels of customer management and managing a territory region or product group of moderate complexity or scope.

Additional Details:

This position requires a minimum of 50% travel.

Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the
safety of the Companys customers staff employees vendors contractors and the general public.

This position is eligible for health benefits such as medical dental and vision coverage Flexible
Spending Accounts (FSAs) disability coverage security retirement and saving benefits. Additional
benefits include a generous time away from work package including personal leave paid parental leave
medical leave vacation and holidays.

Full-time regular employees not covered by a collective bargaining agreement are eligible for:

• 0-10 paid holidays throughout the calendar year including 1 floating holiday
• In the year of hire 3-13 paid vacation days prorated based on hire date including a minimum of 3
  frontloaded paid flex days which can be used for unplanned absences such as sick days.
• Non-exempt employees who work within the state of Washington will accrue paid sick leave at an
  accrual rate of 1 hour per every 40 hours worked
• Employees who work within the city of Seattle Washington will accrue paid sick leave at a rate of
  1 hour per every 30 hours worked
• 4 workweeks (on a 12 month rolling calendar period) of paid Military leave for employees who are
  absent from work due to service in the uniformed services
• 5 days of paid Bereavement Leave following the death of an immediate family member and 3 days
  of paid Bereavement Leave following the death of any other family member
• After one year of employment two weeks of Paid Parental Leave following the birth adoption or
  placement of a foster child

• Meet Financial Goals
  Develop sales and related business strategies for the territory region or product group and requires some management oversight; sales area is generally moderate in size and scope has a reasonable sales volume and typically includes multiple business segments.
  Consistently drive top-line sales to achieve territory area or regional financial goals
  Increase market share to maximize sales and profits
  Effectively understand and challenge competitor products and sales
  Track monitor and maintain sales growth on weekly monthly and/or yearly basis
  Achieve sales growth goals through current customers as well as through consistent development of new business
  Negotiate pricing to meet customer needs and team financial goals
  Analyze sales and market data to understand where to expand market share

• Prospect and Develop New Customers
  Utilize the Sherwin-Williams Sales Process to develop plans to effectively understand and meet prospective customer needs
  Develop contacts and relationships with new and existing customers to sell products introduce new or alternative product lines and grow sales; receives direction on complex accounts.
  Conduct demonstrations/trials to promote or sell product to new customer
  Provide customer service when conducting customer calls/visits to gain new customers
  Conduct cold calls/visits to ensure prospective customer understands current and new product

• Maintain Current Customers
  Utilize the Sherwin-Williams Sales Process to develop strategic plans to effectively understand and meet current customer needs
  Ensure retention of existing business by developing working relationships with site-management including upper management and performs related account management activities; utilizes technical service personnel to perform day to day account management activities when appropriate.
  Close customer deals in accordance with company policies and procedures
  Provide customer service when conducting customer calls/visits to maintain current customer relationships and ensure satisfaction
  Prioritize current customer calls/visits to ensure deals are closed
  Partner with Technical Services Representatives to troubleshoot customer complaints and concerns
  Build and maintain relationships with customers to gain trust and create positive view of the organization

• Manage Time Effectively
  Plan current and future sales strategies to aid in goal achievement
  Effectively use the Customer Relationship Management () system to prepare for and schedule customer calls meetings follow-ups etc.
  Coordinate customer visits and sales efforts with team members to ensure sales are maximized
  Schedule and plan for meetings with internal departments to understand product composition features and functionality (e.g. Marketing R&D)
  Respond to questions and concerns from customers applies a working understanding of product lines and application methods and ensures customer satisfaction; receives direction from other personnel on a limited basis.
  Serve as a lead to technical service representatives or other staff to perform account maintenance activities which includes prioritizing and assigning work and determining work direction.

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a Bachelors Degree in Sales Business disciplines Science disciplines or Liberal Arts

Preferred Qualifications:

• Have a minimum of one (1) year of B2B industrial environment product/service sales experience
• Have Coil Coatings Product and Application Familiarity
• Have a minimum of two (2) years of direct or adjacent industry sales experience
• Have a background in technology technical service and/or customer service