Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

Were seeking a Senior Product Designer to join our new Desktop App team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby Calgary or Toronto) you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

Design plays an integral role at Clio making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients. We empower Product Designers to shape how lawyers serve their clients. If you are passionate about user-centered design mission-driven companies and transforming how lawyers and their staff deliver exceptional client services join us!

About the role

The Platform team builds the shared foundations and core experiences that power Clios entire product ecosystem. We work on some of the most architecturally complex multi-product challenges in the company including native mobile and desktop apps for Windows and Mac.

As a Senior Product Designer youll reimagine Clio as a fully native desktop experience taking full advantage of what Windows and Mac make possible to give legal professionals more deeply integrated ways to work. Youll lead the end-to-end design process from strategic discovery and opportunity framing through development launch and ongoing iteration. Ideal candidates will ground decisions in deep customer understanding translate ambiguity into clear direction and partner tightly with Product and Engineering to drive meaningful business and customer outcomes. Youll launch to learn with high-impact features raising quality and coherence across our product ecosystem and demonstrating strong judgment in designing intelligent AI automation that is trustworthy explainable and appropriately controlled.

What youll do

• Partner with Product and Engineering to define and execute on experience design strategy and success metrics using research and insights to prioritize what matters most to customers and the business.

• Build strong customer intuition through direct engagement and advocate for customer needs in trade-offs sequencing and cross-functional decision-making.

• Lead end-to-end design for the desktop app: from vision crafting to prototyping testing and polished execution across Windows and Mac.

• Apply deep knowledge of native desktop platform conventions (Windows and macOS HIG) to design experiences that feel at home on each platform not just web-in-a-wrapper.

• Raise the quality bar through polished accessible and cohesive experiences and push beyond good enough toward best-in-class interaction design.

• Strengthen systems and patterns across the product by contributing design system improvements identifying gaps and influencing consistency beyond your immediate scope.

• Drive alignment through crisp storytelling clear decision framing and proactive collaboration across cross-functional teams.

• Strengthen the team through constructive critique mentoring through example and consistent bar-raising execution.

What you bring

• 6 years of experience in product design. B2B SaaS experience is preferred.

• Demonstrated experience designing native desktop applications for Windows and/or macOS with a strong understanding of platform conventions interaction patterns and the differences between desktop and web paradigms.

• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.

• Strong craft across interaction design information architecture usability and visual design with consistently high-quality execution.

• Strong customer-centric practice with the ability to translate customer insight into actionable design direction.

• Experience designing AI-powered features or workflows with a strong understanding of user-centered applications of machine learning and generative AI.

• Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g. Claude Figma Make Cursor Gemini etc.)

• Strong communication and presentation skills including clear articulation of rationale and trade-offs.

• A collaborative low-ego partner: you facilitate alignment clarify trade-offs and drive confident execution.

What you will find here:

Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive equitable salary with top-tier health benefits dental and vision insurance

• Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto Dublin London New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region applicable experience and skillset of the candidate.

Diversity Inclusion Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.

Learn more about our culture at a Human and High Performing AI company meaning we use artificial intelligence to improve all of our recruitment AI helps us streamline the process for greater efficiency. However weve built our systems to ensure that a human always reviews AI-generated output and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @ email addresses.