Coordinator ESOL Program (Bilingual in English and Spanish) Esperanza Center

Salary: $21.85 per hour

Catholic Charities of Baltimore Esperanza Center is currently seeking a Coordinator ESOL Program. The ESOL Program Coordinator (AEPC) will coordinate the activities and functions of the ESOL Program. The ESOL Program Coordinator ensures that the students are registered tested and appropriately assigned to teachers that the student data is entered and maintained that teachers are trained that curriculum and teaching materials are relevant that grant reports are prepared and that student progress and satisfaction are monitored. As needed the AEPC will represent Esperanzas Educational Services program at conferences and events provide public education and serve as a liaison to other educational partners. Duties include adult program staff supervision teacher training and supervision student intake and assessment curriculum development data management program outreach teacher and student recruitment and overall program operations.

The work schedule is Monday-Friday 8 AM - 4 PM.

The Esperanza Center is a comprehensive immigrant resource center that offers hope and essential services to people who are new to the United States. Immigrants from all over the world have received important resources and compassionate guidance at the Esperanza Center since 1963. Our dedicated staff and volunteers provide services and referrals ESL education health care and free or low-cost immigration legal services to thousands of immigrants each year.

JOB DUTIES & RESPONSIBILITIES:

• Oversees student registration and intake procedures; administers assessments to evaluate English language proficiency and accurately places students in appropriate instructional levels.
• Mentors and supports volunteer teachers and interns providing ongoing training coaching and professional development opportunities to enhance instructional effectiveness.
• Monitors curriculum implementation and instructional outcomes evaluating and revising educational materials and approaches as needed to meet program goals and student needs.
• Evaluates teacher and volunteer performance provides constructive feedback and implements necessary changes to improve instructional quality and classroom management.
• Promotes positive student behavior and attendance through incentives clear communication of expectations and supportive intervention strategies.
• Builds and maintains relationships with community organizations for student and volunteer recruitment outreach and partnership development. Represents the program at community events and marketing opportunities.
• Researches program-specific grant opportunities prepares required reports and maintains compliance with funding requirements and timelines.
• Prepare grant reports and support program evaluation and continuous improvement efforts ensuring timely submission data accuracy and actionable recommendations.
• Ensures accurate entry and maintenance of student and program data in tracking systems; compiles reports and analyzes data to measure program performance and outcomes.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelors degree in ESOL Human Services Education Foreign Languages or a related field.
• High proficiency in Spanish required to support a multilingual student population conduct intake and placement processes and collaborate with Spanish-speaking community members and partners.
• One (1) year experience working directly with ESOL students required; experience supporting multilingual and multicultural learners strongly preferred.
• Demonstrated interest in TESOL (Teaching English to Speakers of Other Languages) supporting immigrant and refugee populations and contributing to effective program administration.

REQUIRED SKILLS & ABILITIES:

• Bilingual in Spanish offering effective communication across diverse populations.
• Experience coordinating activities or events desired; must exhibit exceptional planning and organizational skills to ensure tasks are executed efficiently.
• Exhibits strong interpersonal skills with a courteous and professional demeanor towards staff clients and visitors.
• Demonstrates excellent verbal and written communication skills ensuring clarity and effectiveness in all interactions.
• Displays excellent organizational skills and meticulous attention to detail ensuring accuracy and efficiency.
• Familiarity with immigrant cultures and customs preferred; ability to apply cultural awareness in daily interactions with clients and colleagues.
• Demonstrates accountability by working independently requiring minimal direction or supervision.
• Effectively relates to and provides compassionate care for individuals from diverse populations.
• Willingness and ability to learn about the full range of services provided by the Esperanza Center to support collaboration and holistic client care.
• Comfortable speaking in public and presenting program information to students volunteers community partners and other stakeholders.
• Requires proficiency in using computer systems and software to perform job function including but not limited to basic Windows PC web browsing (i.e. Chrome Internet Explorer etc.) and Microsoft Outlook. Knowledge of other Microsoft Office applications such as Word Excel PowerPoint Teams and OneDrive is preferred.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• No remote or hybrid work availability based on core and essential functions of the position.
• Transitioning between different work sites which may involve walking standing or traveling to various locations as required by the role.
• Adjusting or moving objects up to 10 pounds in all directions which may include lifting carrying pushing pulling or repositioning items as necessary to perform job duties.
• Engaging in communication with others to exchange information which may involve speaking listening writing or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues clients or external parties.
• Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age with a minimum of 2 years of driving experience and a valid drivers license issued by the state of residence. There can be no state issued restrictions on the licenses that would impede drivers ability to operate the vehicle as required by the Agency and there must not be more than three (3) points on their driving record.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety empowerment healing and self-care and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer.

Required Experience:

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