Senior Business Analyst

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Senior Business Analyst to support the delivery enhancement and adoption of enterprise data and analytics products used across multiple DoD organizations.

In this role you will work alongside government partners engineers and other industry teammates to translate operational and strategic requirements into scalable production-ready solutions. You will contribute directly to product planning execution and continuous improvementhelping ensure capabilities are delivered efficiently aligned to mission priorities and positioned for sustained success.

This position offers the opportunity to work on a high-visibility enterprise program at the intersection of data analytics and emerging AI technologies. Ideal candidates are motivated by mission impact comfortable operating in complex stakeholder environments and interested in building deep domain expertise while delivering capabilities with real-world national security outcomes.

Primary Responsibilities:

• Elicit analyze and document business requirements from Government stakeholders and program teams.
• Analyze and document customer needs workflows and use case requirements to support business and technical decision-making.
• Translate mission needs into functional requirements user stories and acceptance criteria.
• Analyze existing business processes and identify opportunities for improvement automation and optimization.
• Support development of process models workflows and business process documentation.
• Collaborate with product owners engineers data teams and UX designers to ensure requirements are clearly understood and implemented.
• Support prioritization and refinement of product backlogs in alignment with program objectives.
• Conduct data analysis and develop insights to support decision-making and performance improvement.
• Collect analyze and assess user and customer analytic data to inform system changes and improvements.
• Assist in validation and verification of system functionality against business requirements.
• Support development of reports dashboards and metrics to track program performance and outcomes.
• Facilitate stakeholder meetings workshops and requirements sessions.
• Develop test and refine business processes and functional capabilities such as reports dashboards and other decision-support tools.
• Create and maintain a Customer Success Operations Plan (CUP) for managing all customer support-related aspects of the program.
• Support Service Portfolio Management operations to evaluate and prioritize future service investments.
• Plan coordinate and engage System stakeholders to understand and capture their objectives priorities and concerns.
• Assist the Government in defining establishing and maintaining Service Levels for all major services.
• Conduct customer relationship management operations to foster and maintain strong relationships with all customers.
• Implement and maintain an efficient repeatable easy-to-use Customer Use Case Intake and Solutioning process.
• Ensure alignment of business requirements with program goals policies and compliance standards.
• Design build publish and maintain a service catalog covering System services.
• Support the Government in conducting program communications regarding the System.
• Design build publish and maintain online training materials covering all aspects of using and operating within the System.
• Design build operate maintain and populate an Knowledge Management system.
• Participate in SAFe ceremonies including PI Planning backlog refinement sprint reviews and retrospectives.

Basic Qualifications:

• Active Secret clearance with SCI eligibility.
• Bachelors degree in Business Administration Information Systems Data Analytics or related discipline and 8 years of relevant experience OR Masters degree in a related field and 6 years of relevant experience.
• Experience performing business analysis in large-scale IT or data-driven programs.
• Experience eliciting and documenting requirements using Agile methodologies.
• Experience analyzing business processes and recommending improvements.
• Experience working with cross-functional technical teams.
• Strong analytical communication and stakeholder engagement skills.
• Strong understanding of customer success operations and service portfolio management.
• Experience with data analytics AI and enterprise data platforms.
• Proven ability to translate business requirements into functional and technical specifications.
• Experience with stakeholder engagement and customer relationship management.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.

Preferred Qualifications:

• Active TS/SCI clearance.
• Experience operating within SAFe or Agile frameworks.
• Experience supporting DoD or Federal programs.
• Experience working with data platforms analytics or AI/ML solutions.
• Experience with business analysis tools (e.g. Jira Confluence or similar).
• Relevant certifications (e.g. CBAP PMI-PBA Agile certifications).
• Experience with service catalog management and service level agreements.
• Knowledge of knowledge management systems and processes.
• Experience supporting enterprise-scale digital transformation initiatives.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.