Principal Quality Assurance Engineer

JOB TITLE: Principal Quality Assurance Engineer

JOB LOCATION: 500 North Point Parkway Alpharetta GA 30005 Hybrid Position

DUTIES: Design and implement comprehensive test cases that cover all critical business scenarios including customer order validation service activation suspension resumption and termination processes involving Wi-Fi Hub Devices. Ensure these test cases reflect real-world workflows across AT&Ts OrderGraph Neo and RTB backend systems. Thoroughly document and report any application defects encountered during testing. This includes issues such as incorrect order processing billing errors or discrepancies in service status updates across systems. As part of the AIA Product team validate customer orders with Hub Devices in the OrderGraph Application to ensure successful activation in Neo and proper monthly billing through RTB. OrderGraph Neo and RTB are AT&T backend systems responsible for order management activation and customer billing. Responsible for the performance of all functions involved in the quality assurance and test execution for new and existing applications and interfaces. Use testing techniques and design develop and analyze test plans and strategies. Write and execute test cases and troubleshoot defects for applications. Determine integrated testing solutions that include cross dependencies between organizations and programs. Develop data and environment strategies utilizing architectural skills and methodology to meet performance usability scalability reliability and security needs. Perform E2E testing encompassing the entire customer experience including sales ordering provisioning activation billing payment processing and customer service. Apply knowledge of networks for integrated IT and network tests to ensure services function are properly billed and issues can be resolved and managed. Oversee quality assurance processes for all products. Work with staff to define the optimal solution for each issue that may arise and implement in-house quality procedures standards and specifications. Develop automation strategies that will enhance test execution manual test coverage and the consistency of regression tests. Collaborate with program managers dev leads and architects to identify test scenarios for large programs. Report defects and follow up on their closure. Analyze test results report test metrics and prepare and present test reports. Use various tools and strategies governance calls stand-up calls formal jeopardies escalations daily and weekly progress reports and defect metrics collections to communicate progress proactively and regularly. Utilize Postman REST Selenium REST Assured and Cucumber. Use Java and Python. Write automation tests using BDD frameworks using Groovy. Write automation frameworks using Selenium for web applications. Apply knowledge of testing frameworks including JUnit and Test NG.

REQUIREMENTS: Requires a Masters degree or foreign equivalent degree in Applied Computer Science Computer Engineering or Manufacturing Engineering and Management and three (3) years of experience in the job offered or three (3) years of experience using testing techniques and designing developing and analyzing test plans and strategies; writing and executing test cases and troubleshooting defects for applications; performing E2E testing encompassing the entire customer experience including sales ordering provisioning activation billing payment processing and customer service; utilizing Postman REST Selenium REST Assured and Cucumber; using Java and Python; writing automation tests using BDD frameworks using Groovy; writing automation frameworks using Selenium for web applications; and applying knowledge of testing frameworks including JUnit and Test NG.

Our Principal Quality Assurance Engineers earn between $166635 - $175100 yearly. Not to mention all the other amazing rewards that working at AT&T offers.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.