Supervisor Revenue Cycle Patient Access

Its more than a career its a calling.

Worker Type:

Job Highlights:

The Supervisor of the Revenue Cycle and Patient Access team will assist with leadership and support to the staff as well as operational management.

Schedule: 7:30am - 4pm Monday - Friday

Location: SSM Health St. Marys Hospital - St. Louis MO

Qualifications: Experience with EHR and patient registration preferred proficient computer skills and excellent customer service skills. Lead or supervisory experience preferred.

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Assists the leader with all aspects of registration to promote complete accurate and timely hospital billingmaximizing collectible and minimizing uncollectible accounts.
• Analyzes information provided from leader to ensure all objectives are being met and monitoring for trends to educate staff and inform leader of any issues that might arise that require escalation measures.
• Addresses patient complaints in a timely and courteous manner.
• Manages front-end processes such as point-of-service collections patient check-in and registration and other duties as assigned.
• Ensures appropriate staffing levels and assists leader with keeping an accurate schedule to be followed by staff.
• Ensures staff is compliant and current onrequired trainings.
• Performs regular audits to ensure registration quality on registrars.
• Ensures appropriate levels of understanding awareness and compliance with all applicable federal state and agency laws regulations guidelines and professional standards.
• Collaborates with the other departments to ensure all areas of trending errors are addressed and given sufficient communication.
• Works with other supervisors and department leaders on day-to-day operations cross functional activities.
• Provides input for hiring training leading and evaluating staff.
• Performs other duties as assigned.

EDUCATION

• Associates degree or equivalent combination of experience and education

EXPERIENCE

• Two years experience

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

Work Shift:

Scheduled Weekly Hours:

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned unpaid base pay(fees may apply)before payday.

• Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race color religion national origin age disability sex sexual orientation gender identity pregnancy veteran status or any other characteristic protected by applicable law. Click here to learn more.