Intern Welcome Desk

Marriott Hotels Resorts

Job Location:

Taipei City - Taiwan

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Purpose of Role

Responsible forproviding a welcoming efficient personable and authentic experience for each guest during all encounters (24/7). Aiming to maximise guest interaction while minimising time spent away from the guest. Create WOWs for our guests by attending to their needs and performing our Whatever/Whenever service promise during all guest interactions. Implement and be fully knowledgeable on theLoyalty Programand W Hotel Brand Standards. MeetLoyaltyEnrolment and GuestVoice (Gv) Targets consistently.

Responsibly Description

- Interact with and constantly create WOWs for our guests during all encounters.

- Accurately follow all Welcome Desk HIDs including Check In Check Out and Currency handling etc. to ensure the highest levels of accuracy efficiency and service.

- Be proficient in OPERA Go Concierge and be able to log requests into the FCS Guest Tracking System.

- Keep the welcome desk in good order of repair and cleanliness.

- Correctly update guest profiles and preferences and ensure that any previous preferences are being recapped to and recognised with guests.

- Follow all company policies and procedures and is in accordance with local law.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Intern

DescriptionPurpose of Role Responsible forproviding a welcoming efficient personable and authentic experience for each guest during all encounters (24/7). Aiming to maximise guest interaction while minimising time spent away from the guest. Create WOWs for our guests by attending to their needs and...

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About Company

Marriott Hotels Resorts

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more

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