Director, Vendor Intelligence

Senior Director Vendor Intelligence
Dallas TX (preferred) Remote (Bishop Arts preferred) Full-time
Reports to the Chief Executive Officer

Why this role exists

Our Client is building an AI-powered contract intelligence platform that validates purchased services invoices against contract terms before payment turning contracts into enforceable controls within healthcare procure-to-pay workflows .

This role exists to ensure the companys vendor and purchased services intelligence layer is best-in-class starting with building the industrys most accurate and scalable categorization schema down to the invoice line-item level.

Today deep expertise in how hospitals structure name and operationalize purchased services is limited. This role solves that gap by bringing domain ownership of vendor intelligence ensuring data model reflects real-world healthcare operations.

If you enjoy defining systems of record structuring messy real-world data and building foundational intelligence layers that power product and revenue this will feel like a strong fit.

What youll own

Vendor Intelligence Categorization Strategy

• Own and evolve the companys purchased services categorization schema
• Extend categorization down to the invoice line-item level with high precision
• Standardize how vendors services and categories are defined across health systems
• Ensure categorization reflects how hospitals actually buy and use services across departments
• Continuously refine taxonomy to improve accuracy usability and differentiation

AI Data Layer Partnership

• Partner with engineering and AI teams to improve categorization models and outputs
• Review and refine AI-generated categorizations to ensure real-world accuracy
• Define rules edge cases and logic that improve model performance over time
• Act as the domain expert translating healthcare services complexity into structured data

Vendor Intelligence System of Record

• Build the foundation for the companys vendor intelligence layer across:

• Vendor normalization
• Service categorization
• Contract-to-invoice mapping

• Ensure data consistency across contracts invoices and vendor records
• Help define how the company becomes the system of record for purchased services spend

Expansion into Recovery Vendor Operations

• Expand from categorization into overpayment recovery workflows
• Define how vendor discrepancies are identified communicated and resolved
• Partner with customers and vendors to operationalize dispute workflows
• Help design scalable processes for vendor engagement and resolution

Vendor Portal Platform Vision

• Play a leadership role in building the companys future vendor portal
• Define how vendors interact directly with the company (data disputes collaboration)
• Help shape long-term vendor relationship management across the platform
• Evolve from categorization - recovery - full vendor ecosystem ownership

Team Building Leadership

• Hire and manage a team focused on vendor intelligence and categorization
• Establish processes for quality control taxonomy governance and continuous improvement
• Mentor team members and scale domain expertise across the organization

What Success Looks Like (First 90 Days)

First 45 Days

• Rapidly ramp on the platform messaging and ICP
• Leverage prior experience and network to begin generating pipeline immediately
• Engage in active deals and customer conversations within the first few weeks

By 90 Days

• You refine and extend the categorization schema to a deeper line-item level
• AI categorization accuracy measurably improves through your input
• Key vendor and service categories are standardized across customers
• You identify major gaps in how purchased services are currently structured and propose solutions
• You begin laying the foundation for recovery workflows and vendor engagement
• You operate as the internal expert on purchased services across product and GTM teams

The profile that tends to win here

• You have deep experience with purchased services in healthcare (supply chain sourcing AP or consulting)

• You understand how hospitals actually structure vendors contracts and services across departments

• Youve worked with messy unstructured data and turned it into usable systems

• You think in systems not just categories you design for scale and long-term use

• You are comfortable operating in ambiguity and defining structure where none exists

• You care about practical outcomes (accuracy usability impact) not theoretical models

• You can bridge domain expertise with product and technical teams

Qualifications

• 712 years of experience in healthcare supply chain procurement AP or purchased services consulting
• Deep expertise in purchased services categories (e.g. facilities IT clinical services outsourced operations)
• Experience working with vendor data contracts or invoice-level detail
• Strong understanding of procure-to-pay workflows especially invoice validation and exception handling
• Experience building or managing categorization frameworks taxonomies or data models
• Prior leadership experience or readiness to manage a team
• Comfortable working in a startup or early-stage environment

Nice to have:

• Experience with healthcare ERP/P2P systems (Workday Oracle SAP etc.)
• Exposure to contract compliance invoice audits or recovery work
• Experience working with AI/ML-driven products or data systems
• Background in vendor management or supplier relationship management
• Experience building or scaling internal data or intelligence functions

Compensation benefits

• Competitive base salary commission
• Performance-based incentives