| Job Title: | Technical Support (Onsite) |
| Location: | Salem VA |
| Duration: | 6 months |
| Pay Rate: | $20/hr on W2 all inclusive |
| Interview Process: | In Person Only |
| Note: | *candidates local to the Roanoke/Salem VA area required
*candidate will be required to work ONSITE daily M-F 8-5pm NO exceptions working with end users within the assigned district
*MUST possess a valid drivers license and have a clear driving history - will drive state vehicle |
| Job Description | Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.
Extensive skill in the use of Microsoft Desktop products including but not limited to Windows SharePoint MS Office Suite (online) and MS Teams. Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a customer first attitude. Position is responsible for agency-specific end user support throughout District. Provides troubleshooting problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues. |
| Top Skills & Years of Experience | Required/Desired Skills | Skill | Required /Desired | Amount | of Experience | | Extensive skill with use of Microsoft Desktop products including but not limited to Windows SharePoint MS Office Office 365 and MS Teams | Required | 5 | Years | | Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices | Required | 5 | Years | | Ability to communicate effectively verbally and in writing with individuals and groups | Required | 5 | Years | | Experience working with help desk request tracking and reporting tools | Required | 5 | Years | | Strong Customer Service skills that include a customer first attitude | Required | 5 | Years | | Provide computer training for field staff | Desired | 0 | | | Knowledge of computer/mobile device applications and how they operate in an enterprise environment. | Desired | 0 | | | Experience with creating training documentation. | Nice to have | 0 | | |
| Recruiter Details: | Kris : Lokesh : Eight three two - Nine nine zero -Two four two six Sameer : Seven one nine two three nine Five five five five |
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality timeliness and budgetary considerations we consistently strive to exceed client expectations building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development covering information security software development consulting and IT audits. We excel in managing critical time-sensitive projects for Fortune 500 clients nationwide ensuring their success is always at the forefront of our mission.
Job Title: Technical Support (Onsite) Location: Salem VA Duration: 6 months Pay Rate: $20/hr on W2 all inclusive Interview Process: In Person Only Note: *candidates local to the Roanoke/Salem VA area required *candidate will be required to work ONSITE daily M-F 8...
| Job Title: | Technical Support (Onsite) |
| Location: | Salem VA |
| Duration: | 6 months |
| Pay Rate: | $20/hr on W2 all inclusive |
| Interview Process: | In Person Only |
| Note: | *candidates local to the Roanoke/Salem VA area required
*candidate will be required to work ONSITE daily M-F 8-5pm NO exceptions working with end users within the assigned district
*MUST possess a valid drivers license and have a clear driving history - will drive state vehicle |
| Job Description | Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.
Extensive skill in the use of Microsoft Desktop products including but not limited to Windows SharePoint MS Office Suite (online) and MS Teams. Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a customer first attitude. Position is responsible for agency-specific end user support throughout District. Provides troubleshooting problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues. |
| Top Skills & Years of Experience | Required/Desired Skills | Skill | Required /Desired | Amount | of Experience | | Extensive skill with use of Microsoft Desktop products including but not limited to Windows SharePoint MS Office Office 365 and MS Teams | Required | 5 | Years | | Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices | Required | 5 | Years | | Ability to communicate effectively verbally and in writing with individuals and groups | Required | 5 | Years | | Experience working with help desk request tracking and reporting tools | Required | 5 | Years | | Strong Customer Service skills that include a customer first attitude | Required | 5 | Years | | Provide computer training for field staff | Desired | 0 | | | Knowledge of computer/mobile device applications and how they operate in an enterprise environment. | Desired | 0 | | | Experience with creating training documentation. | Nice to have | 0 | | |
| Recruiter Details: | Kris : Lokesh : Eight three two - Nine nine zero -Two four two six Sameer : Seven one nine two three nine Five five five five |
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality timeliness and budgetary considerations we consistently strive to exceed client expectations building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development covering information security software development consulting and IT audits. We excel in managing critical time-sensitive projects for Fortune 500 clients nationwide ensuring their success is always at the forefront of our mission.
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