Process Design
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Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Title: Process Design Consultant I
Location: Jacksonville FL 32256
Duration: 12 Months
Pay Rate: $35.00 - $39.00/- on W2
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Roles and Responsibilities:
Wealth Management Operations (WMO) provides end-to end operational support of Brokerage Private Bank and Workplace Benefits. Within WMO the Business Strategy and Transformation organization includes an Artificial Intelligence (AI) Strategy team focused on enabling responsible and effective use of AI across operations. The role focuses on facilitating deep process discovery documenting current state workflows and partnering with stakeholders across operations technology and risk to surface opportunities where AI automation or workflow changes may improve the processes or end to end processes roles and technology to understand how WM Operations function today and where AI or other automation may add working sessions with business and operations stakeholders to document current state processes and decision with cross-functional teams to understand business needs and drive the adoption of AI tools to enable process assumptions and surface inefficiencies by examining how work is actually performed versus how it is designed or opportunities to move forward by aligning with AI governance requirements and risk review processes. Support the shaping and documentation of opportunities including inputs to business cases.
Required Skills:
- Hands on experience using artificial intelligence tools with a practical understanding of how they can be applied within operational workflows.
- Strong process analysis skills including the ability to break down complex workflows roles and decision points.
- Exceptional pattern recognition and critical thinking skills with the ability to identify inconsistencies anomalies and inefficiencies.
- Creative and innovative mindset able to explore alternative approaches and think differently about how work is performed.
- Proven ability to work independently take ownership of deliverables and operate effectively with minimal direction in fast paced environments.
- Strong facilitation skills including the ability to lead working sessions extract information challenge gaps and surface hidden dependencies.
Desired Skills:
- Experience supporting operations functions or process management knowledge
- Innovation and continuous improvement experience
Required Skills:
- Hands on experience using artificial intelligence tools with a practical understanding of how they can be applied within operational workflows.
- Strong process analysis skills including the ability to break down complex workflows roles and decision points.
- Exceptional pattern recognition and critical thinking skills with the ability to identify inconsistencies anomalies and inefficiencies.
- Creative and innovative mindset able to explore alternative approaches and think differently about how work is performed.
- Proven ability to work independently take ownership of deliverables and operate effectively with minimal direction in fast paced environments.
- Strong facilitation skills including the ability to lead working sessions extract information challenge gaps and surface hidden dependencies.
Desired Skills:
- Experience supporting operations functions or process management knowledge
- Innovation and continuous improvement experience
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