E-Commerce Technical Lead REMOTE

E-Commerce Technical Lead - REMOTE

Summary: The E-commerce Technical Lead is responsible for providing technical leadership and implementation of the Direct-to-Consumer (DTC) e-commerce technology ecosystem. This role demands a deep understanding of various commerce technologies including; Commerce Order Management Merchant of Record (MOR) Fraud Management Tax and Payment Providers. Key skills include strong technical expertise strategic thinking collaboration across teams and a focus on optimizing both system performance and resource management.

Your Contribution: In this role you will

• Drive the technical implementation for the e-commerce ecosystem including; B2C commerce platforms B2B commerce platforms order management payment systems tax fraud order tracking systems.
• Design and implement integrations between core order lifecycle systems including Merchant of Record (MOR) solutions warehouse and inventory management ensuring seamless flow from order placement to fulfillment.
• Oversee the integration strategy for expanded commercial channels such as marketplaces social commerce and reseller platforms ensuring robust architecture for expanding to omnichannel models.
• Ensure systems are optimized for performance security and compliance.
• Provide leadership mentorship and hands-on guidance to development teams including assisting with feature development code reviews and solutioning while driving best practices and key architectural decisions.
• Collaborate with business product and IT teams to ensure technical solutions align with business objectives.
• In conjunction with Product Owner develop technical roadmaps that balance short-term needs with long-term goals to future-proof DTC platforms.
• Clearly communicate technical vision progress and key decisions to both technical and non-technical stakeholders.
• Identify key dependencies across platforms to mitigate risks and avoid bottlenecks.
• Lead efforts to modernize maintain and continuously improve system architecture for long-term stability addressing performance bottlenecks and security vulnerabilities.
• Maintain up-to-date architecture documentation to support ongoing development and operational efforts.
• Actively leverage AI tools (e.g. Claude Roo Code Copilot Gemini) for code generation debugging and performance optimization to eliminate manual code writing and accelerate feature delivery.
• Mandate and oversee the use of AI-generated testing and pre-PR validation to ensure code quality eliminate downstream failures and automate QA workflows.
• Utilize AI for generating and maintaining technical documentation and structuring knowledge sharing assets.
• Provide mentorship and drive knowledge sharing around AI guiding team members on new tools automation capabilities and strategic AI solutions.

Required Skills and Experience:

• 10 years of experience in IT focusing on e-commerce implementations and delivery
• 5 years of experience in designing enterprise-wide business solutions with high transaction volumes particularly in global multilingual implementations.
• Expertise in Commerce Platforms Payment Gateways Fraud Prevention MOR (Merchant of Record) and OMS (Order Management Systems)
• Deep understanding of web architectures object-oriented design concepts and data transfer mechanisms.
• Familiarity with e-commerce business models KPIs and challenges in multi-currency multi-country and multi-language setups.
• Solid understanding of best practices in commerce and ability to bring a consulting approach to help business solve issues and challenges
• Proven ability to analyze complex systems develop data-driven solutions and make strategic decisions.
• Excellent interpersonal skills including communicating with technical and non-technical stakeholders.
• Strong written and verbal communication skills suited for IT marketing and executive audiences.
• Must be able to work flexible hours to collaborate with a diversely distributed global IT and business team members
• Multi-tasking with strong analytical problem-solving and conceptual skills
• Bachelors degree in Computer Science Information Technology or a related field.

In addition preferable skills and behaviors include:

• Familiarity with platforms such as Salesforce Commerce Cloud Salesforce B2B Commerce Globale ESW Narvar.
• Understanding of supporting technologies such as PIM (Product Information Management) DAM (Digital Asset Management) CDP (Customer Data Platform) and CMS (Content Management Systems) Marketing Automation Web applications search web analytics content targeting tools
• Proficiency with cloud platforms (AWS Azure) and integration tools (Workato MuleSoft).
• Working knowledge of modern integration technologies including SOAP/REST web services API integrations and event-driven architecture.
• Salesforce Certification