Job Description:
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Customer Interaction & In-store Experience:
-
Welcome walk-in customers and ensure a warm personalized experience
-
Understand customer concerns and guide them through consultations
-
Consultative Approach:
-
Explain Traya s treatment journey in a simple and relatable way
-
Assist customers in understanding doctor recommendations and product usage
-
Customer Retention & Relationship Building:
-
Build long-term relationships with customers
-
Motivate them to stay consistent with their treatment plans
-
Drive repeat visits and product reorders
-
Follow-ups & Engagement:
-
Conduct regular follow-ups (calls/WhatsApp)
-
Track customer progress and ensure satisfaction
-
Handling Concerns & Objections:
-
Address customer queries around usage results or concerns
-
Provide reassurance and escalate to doctors when required
-
Store Operations & Ownership:
-
Maintain store hygiene product display and inventory checks
-
Ensure smooth day-to-day clinic/store operations
-
Customer Advocacy:
-
Encourage reviews feedback and testimonials
-
Deliver a high-quality experience that customers talk about
Job Description: Customer Interaction & In-store Experience: Welcome walk-in customers and ensure a warm personalized experience Understand customer concerns and guide them through consultations Consultative Approach: Explain Traya s treatment journey in a simple and relatab...
Job Description:
-
Customer Interaction & In-store Experience:
-
Welcome walk-in customers and ensure a warm personalized experience
-
Understand customer concerns and guide them through consultations
-
Consultative Approach:
-
Explain Traya s treatment journey in a simple and relatable way
-
Assist customers in understanding doctor recommendations and product usage
-
Customer Retention & Relationship Building:
-
Build long-term relationships with customers
-
Motivate them to stay consistent with their treatment plans
-
Drive repeat visits and product reorders
-
Follow-ups & Engagement:
-
Conduct regular follow-ups (calls/WhatsApp)
-
Track customer progress and ensure satisfaction
-
Handling Concerns & Objections:
-
Address customer queries around usage results or concerns
-
Provide reassurance and escalate to doctors when required
-
Store Operations & Ownership:
-
Maintain store hygiene product display and inventory checks
-
Ensure smooth day-to-day clinic/store operations
-
Customer Advocacy:
-
Encourage reviews feedback and testimonials
-
Deliver a high-quality experience that customers talk about
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