EOI Acting Service Manager Specialist Services

Yooralla

Job Location:

Victoria, TX - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Expressions of Interest open for an Acting Service Manager - Specialist Services

Location(s): Glen Waverly
Vacancy Type: Fulltime (Monday - Friday)
Job reference: 494885

We are seeking expressions of interest from internal staff for a short-term Acting Service Manager opportunity (4 weeks) within Operations. This is a fantastic opportunity to step into a leadership role and further develop your management capability while supporting high-quality outcomes for people with disability.

We Offer

A valuable leadership development opportunity in a Service Manager role
Exposure to operational management including staffing budgeting and service delivery
The opportunity to lead and coach a team of Disability Support Workers
Experience contributing to quality improvement compliance and innovation initiatives
A chance to make a meaningful impact on person-centred outcomes for our clients

About the Role

The Acting Service Manager is responsible for the day-to-day operational management of supported accommodation or respite services ensuring high-quality person-centred supports are delivered

Key responsibilities include:

Providing leadership and coaching to Disability Support Workers to deliver consistent high-quality support
Ensuring person-centred plans are in place and outcomes are achieved for clients
Managing service performance including staffing rostering and financial oversight
Driving a culture of quality compliance and continuous improvement
Maintaining strong relationships with clients families and key stakeholders
Supporting team capability development supervision and performance management
Promoting a positive homelike environment that supports wellbeing and inclusion

This role reports to the Group Manager of Specialist Services and plays a critical part in maintaining high standards of care safety and team engagement.

About You

You are an emerging or experienced leader with a passion for person-centred service delivery and supporting people with disability to achieve their goals.

Strong leadership capability with the ability to motivate and develop teams
Excellent communication and stakeholder engagement skills
Proven ability to manage competing priorities in a complex environment
A commitment to quality compliance and continuous improvement
Sound problem-solving and decision-making skills
Demonstrated ability to provide consistent highlevel support to clients with complex and intensive needs
Previous experience in SDA settings along with care rostering and scheduling systems such as Skedulo will be highly regarded
Comprehensive knowledge of the disability sector NDIS including legislative requirements service standards and staff management best practice

Previous experience in disability services and supporting teams in a service delivery environment will be highly regarded.

Vacancy contact

To find out more about this role or working with Yooralla please contactHR on 0or .

Or email Betty Petrellis @

Mandatory Requirements & Qualifications Required

To be eligible for this acting opportunity you must hold:

NDIS Worker Screening Check
Current First Aid & CPR certification (HLTAID011)
Current Australian Drivers Licence
International Police Check (if required)
Willingness to undertake psychometric assessment
Relevant tertiary qualification and/or significant experience in human services

Required Experience:

Manager

Expressions of Interest open for an Acting Service Manager - Specialist ServicesLocation(s): Glen WaverlyVacancy Type: Fulltime (Monday - Friday)Job reference: 494885We are seeking expressions of interest from internal staff for a short-term Acting Service Manager opportunity (4 weeks) wit...