Terminal Manager Multi Unit Airport Retail


Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Retail Management

Job Summary

Paradies Lagardère is a leading North American travel retailer and restaurateur delivering innovative retail and dining experiences across more than 90 airports. With over 65 years of expertise the company is recognized for combining operational excellence strong brand partnerships and a passion for hospitality to elevate the traveller experience.

Toronto Pearson International Airport (YYZ) represents one of the companys largest and most dynamic operations with a diverse portfolio of retail concepts serving millions of travellers each year. This Terminal Manager role is a critical leadership position responsible for overseeing multi-unit retail operations within the airport driving performance and ensuring a consistent high-quality customer experience across all locations.

The ideal candidate brings strong retail and sales leadership experience with a proven ability to manage multiple units in a fast-paced high-volume environment. This role plays a key part in delivering the companys performance objectives by leading developing and inspiring teams to provide an exceptional customer experience across all stores.

Job Summary:

  • Motivate team through our companys vision and direction to encompass our core values
  • Communicate clear expectations and hold location team accountable to achieve all brand performance and behavior standards
  • Lead and inspire a great customer service culture by recognizing and rewarding
  • Build relationships with peer and upper management
  • Recruit hire develop and retain top sales talent for the stores to include excellent staffing levels
  • Train and continuously develop teams
  • Provide consistent performance feedback
  • Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution
  • Ensure that all visual directives are executed seamlessly
  • Direct and execute strategic merchandising to maximize sales and presentation standards
  • Partner in the locations execution of all merchandise processing and flow to the floor in conjunction with exceptional stockroom/warehouse standards
  • Partner with General Manager and District Manager/Regional Director to execute the location business plan that drive results and maximize business opportunities
  • Achieve predetermined financial budgets to include payroll containment
  • Drive the companys brand loyalty through demonstrating sales leadership coaching and connecting with the customer experience
  • Achieve location shrink goals while maintaining all operational standards to secure the assets of the location

Qualifications:

  • Strong analytical prioritizing interpersonal problem-solving & planning skills
  • Strong verbal and written communication skills
  • Collaborative skills and ability to work well within a team
  • Ability to work in a fast-paced and deadline-oriented environment
  • Ability to work a flexible schedule including holidays nights and weekends
  • Entrepreneurial spirit and ability to make sound decisions in a fast-paced environment
  • College Degree or equivalent experience.
  • Five (5) years of merchandising operations and personnel experience as a retail manager in either a department store or specialty/gift store.
  • Experience in managing unionized sales associates.

Compensation range: CA$70000 - CA$85000 based on experience

Paradies Lagardere is anequalopportunityemployer. We are committed to diversity inclusion and accessibility. We welcome all applicants without regard to race color religion gender national origin disability or any other protected status.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

Paradies Lagardere est un employeur souscrivant au principe dégalité daccès à lemploi. Nous sommes résolus à promouvoir la diversité linclusion et laccessibilité. Nous accueillons toutes les candidatures sans égard à la race à la couleur à la religion au genre à lorigine nationale au handicap ou à tout autre statut protégé par la loi.

Nous nous engageons à créer un milieu de travail diversifié et accueillant qui inclut des personnes aux parcours et expériences variés. Lentreprise sengage à offrir des mesures dadaptation raisonnables aux candidats et candidates en situation de handicap.

#LI-JP1


Required Experience:

Manager

Paradies Lagardère is a leading North American travel retailer and restaurateur delivering innovative retail and dining experiences across more than 90 airports. With over 65 years of expertise the company is recognized for combining operational excellence strong brand partnerships and a passion for...

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