Studio & Community Associate (Full-Time) Williamsburg

WHY JOIN ALO

Mindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

We are seeking an energetic and reliable team member who is passionate about wellness community and creating a seamless guest this role you will support both the studio and retail environments ensuring that every interaction reflects the ALO standard for service cleanliness and brand integrity.

RESPONSIBILITIES

Guest Experience

• Be a welcoming presence for every guest creating meaningful connections in the studio and in the retail space.
• Respond to inquiries in person or by phone regarding classes schedules studio policies and retail offerings.
• Accurately manage client registrations check-ins and payments.
• Communicate guest needs and feedback to Studio Manager promptly.
• Uphold company standards and approach all situations with respect empathy and professionalism.

Studio Maintenance

• Maintain organization cleanliness and visual standards in studio and associated areas.
• Setup and reset studio spaces for classes including regular cleaning duties.
• Clean and organize mats props and supplies as needed.

Building Community

• Support sales of memberships class packages and retail products.
• Educate guests about ALO classes workshops and community offerings.
• Support the retail space as needed during class times and slower studio moments.
• Collaborate with the team to ensure smooth operations across studio and retail spaces.

QUALIFICATIONS

• Excellent communication and multitasking skills.
• Strong customer service or retail experience (wellness/fitness a plus)
• High attention to detail and commitment to maintaining a pristine brand-aligned environment.
• Ability to thrive in a fast-paced team-oriented setting.
• MindBody experience preferred.
• Aligns with and embodies ALOs Guiding Principles
• Ability to stand and move for an entire shift
• Ability to lift push carry or otherwise move up to 50 pounds
• Ability to perform cleaning and restocking duties
• Seniority Level: Entry level

JUST SOME OF THE PERKS

• Generous employee discount for BellaCanvas ALO and free membership to ALO Wellness Club with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical dental and vision plan options and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

Studio & Community Associate Scheduling & Availability

Part-Time non-exempt associates are expected to work up to 30 hours per week based on the needs of the business for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability 7 days a week between 32 - 40 hours. All employees without exception are expected to be able to work during the companys Blackout period from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

The Companys Associate base pay ranges up to $17.00 - $19.00 per hour. Please also note Associates are eligible to participate in the Companys Monthly Store Incentive bonus program which may result in bringing the total compensation to a higher range. Further the range listed is just one component of the Companys total rewards package for retail employees. Other rewards may include: clothing allowance employee discount 401K competitive medical dental and vision plans commuter benefits and ALO Wellness Club.