Director Of Data And Performance Analytics

State Of Maryland

Not Interested
Bookmark
Report This Job

profile Job Location:

Baltimore, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 days ago
Vacancies: 1 Vacancy

Job Summary

Introduction

Marylandsnew Family and Medical Leave Insurance (FAMLI) program will provide up to 12weeks of job-protected paid leave for eligible workers to care for themselvesor their loved ones in January 2028. Covering 2.6 million workers and 160000employers FAMLI is being built from the ground up as a digitally nativepublic-facing servicerepresenting a significant modernization of how Marylanddelivers benefits. We are currently in the implementation phase of building aservice with the reach and complexity of a program like unemployment insurance.

FAMLIs Data andPerformance Analytics team is the Divisions engine for evidence-baseddecision-making. This team is responsible for integrating data across allfunctionsfrom claims and contributions to customer service and programintegrityto ensure we are meeting our mission with efficiency andaccountability. By translating complex datasets into clear actionableinsights this team provides the visibility necessary to manage a program ofthis scale and complexity.

We are looking for our first Director of Dataand Performance Analytics to build this function from the ground up. This is arare opportunity for a visionary leader to design the Divisionsdatastrategy and governance framework while simultaneously delivering theanalytics-as-a-service that our leadership needs to launch and growthe program. You will lead a high-performing team of analysts and datascientists fostering a culture where data is not just a reporting requirementbut a strategic asset used to solve problems in real-time.

There is no existing playbook for this role. Weneed an action-oriented leader who can balance the long-term work of building amodern data ecosystem with the dynamic and urgent analytical needs of astatewide program launch. This is a career-defining opportunity to build alegacy of data-driven governance in Maryland.

This is a Management Service position thatserves at the pleasure of the Appointing Authority.


GRADE

22

LOCATION OF POSITION

100 S Charles St. Baltimore Maryland 21201

Main Purpose of Job

The Director of Data and Performance Analytics leads the FAMLI Divisions data strategy and ecosystem enabling impactful organization-wide analytics by integrating data from across all functions. The Director serves as the FAMLIs subject matter expert in data governance performance management and data analytics partnering with the Divisions technical team to ensure FAMLI leaders have the reliable accessible and actionable data they need to manage the program effectively and efficiently. They lead a team of high-performing subject matter experts that collect analyze and translate complex data into clear insights tools dashboards and metrics that inform strategic and operational decisions ensure program integrity and strengthen accountability at every level of the organization.

POSITION DUTIES

  • Develop and lead the execution of a comprehensive organization-wide data and analytics strategy that advances the Divisions mission goals and operational priorities;
  • Represent the Divisions programmatic requirements in partnership with FAMLIs Digital Services team to ensure the design and maintenance of the organizations enterprise-wide data architecture successfully integrates data from all key FAMLI platforms and systems in order to enable end-to-end cross-functional analytics;
  • Provide strategic guidance on data-related components of implementation projects policy initiatives and program changes to ensure data needs and analytics capabilities are properly incorporated in early planning and design;
  • Champion a culture of data-driven decision-making across the Division by partnering with senior leaders; setting clear expectations for the use of data in planning operations and evaluation; ensuring leaders have access to meaningful timely insights; promoting data literacy and effective use of analytics tools; and communicating the strategic value of analytics in clear accessible ways;
  • Represent the FAMLI Division and MD Labor in intraagency and statewide data and analytics forums working groups and governance bodies serving as the primary liaison to partners across the agency and state to align data priorities improve data sharing strengthen statewide analytic capacity and coordinate cross-program initiatives;
  • Develop and lead the execution of the Divisions data governance and integrity structure; including establishing data standards and policies that follow industry best practices for data lifecycle management defining roles and responsibilities and incorporating evaluation of data governance practices for continuous improvement;
  • Develop and lead execution of a metadata management strategy including developing processes for obtaining stakeholder input leveraging metadata to perform impact analysis of potential data changes and approving changes and additions to metadata;
  • Collaborate with the Digital Services teams data and infrastructure engineers to establish and oversee data security;
  • Establish oversee and enforce policies and supporting processes for sharing data across the Division;
  • Design and oversee an analytics-as-service function for the FAMLI Divisions senior leadership Chiefs and Directors establishing processes for identifying data gaps and requirements defining performance measures setting benchmarks and aligning analytics with program domain and directorate goals and needs;
  • Direct the design development and implementation of business intelligence dashboards reports and performance metrics that clearly communicate insights for improving business processes and program operations to leadership and staff;
  • Ensure timely accurate analysis and outcome-focused reporting that enables operational leaders to track progress against Division goals and statutory requirements;
  • Ensure requests from Division leaders and external stakeholders for data and performance analysis are prioritized and managed effectively balancing recurring reporting with ad hoc leadership inquiries;
  • Hire supervise and mentor a high-performing team fostering deep subject matter expertise in analytics data science and business intelligence;
  • Guide the team in adopting and standardizing efficient tools methods and frameworks for analysis and reporting implementing them as shared services for teams across the Division to strengthen program delivery and business operations;
  • Foster a culture of excellent customer service by building strong relationships with domains directorates and teams ensuring responsiveness to their needs; and
  • Other duties as assigned

MINIMUM QUALIFICATIONS

Education:

  • Bachelors degree from an accredited college or university

AND

Experience:

  • Eight (8) years of experience in performance management analytics business intelligence data management or a related field including:
    • Three (3) years at the supervisory or management level or three (3) years as a management consultant supporting senior executive clients; and
    • Proven success leading high-level performance management and analytics data strategy or data governance initiatives within a large-scale organization.

DESIRED OR PREFERRED QUALIFICATIONS

  • Masters Degree in Public Administration Public Policy Business Administration or a similarly relevant field.
  • Performance Management: Expertise in directing the design of business intelligence (BI) solutions reports processes and performance metrics that drive operational efficiency.
  • Data Strategy: Proven experience designing and executing an organization-wide data strategy in a rapid-growth or implementation environment.
  • Governance and Integrity: Advanced knowledge of data governance frameworks including metadata management data security and the establishment of data quality standards.
  • Executive Collaboration: Demonstrated success partnering with senior leadership and technical teams to align data infrastructure with programmatic and statutory goals.
  • Organizational Leadership: Success in recruiting managing and developing high-performing data and analytics teams.
  • Public Sector Expertise: Familiarity with managing data within the regulatory and compliance frameworks of state or federal government programs.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure you provide enough information on yourapplication to show that you meet the qualifications for this recruitment. Allinformation concerning the qualifications including any required documentation(diploma transcript certificate etc.) must be submitted and received by theclosing date. Information submitted after this date will not be that meet minimum and/or selective qualifications will be referredto the hiring unit for interview selection. Units will select those candidatesmost closely demonstrating the qualifications for the interview.

A resume and cover letter are strongly encouraged for this position. Please upload one Word or PDF file that includes your combined cover letter and resume using the Transcript upload function or via the JobAps Other tab.

For positions that require a bachelors/masters degree etc.:

Educational credentials from foreign countries must be evaluated by anapproved education review service. This evaluation must be submitted beforehire. For further information you may call International Consultants ofDelaware Inc. or World Education Services Inc. 1-or (202) .

EXAMINATION PROCESS

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Your education training and experience will be assessed against the requirements of the position. It is essential that the application is filled out completely and accurately including any required documentation (diploma transcript certification license etc.). Detail all relevant education and experience specifically addressing the minimum desired and/or selective qualifications.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

This is a full-time permanent position and eligible for full State benefits which include:
  • Flexible hours and hybrid teleworking
  • Paid holidays 12-13 per year
  • Generous paid leave package (annual sick personal and compensatory leave)
  • State Pension (defined benefit plan)
  • Tax-deferred supplemental retirement savings plans (401(k) and 457)
  • Comprehensive subsidized health dental and prescription plans with little to no deductibles free generic prescriptions and free preventative health services
  • Flexible Spending Account plans for Health Care and Daycare
  • State Employees Credit Union
To learn more please click this link: STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However ifyou are unable to apply online or having difficulty with your login orpassword please contact DBMs Helpdesk directly at (410) 767- 4850 (8:00 AM to5:00 PM daily except for holidays and weekends). After business hours pleasesubmit an email request to
Veterans may qualify for additional bonuspoints towards certification. Any job offer will be contingent on the candidateproviding a U.S. Military form DD 214 verifying honorable discharge fromservice prior to starting employment (and may be requested prior tointerview).Permanent State employees do not need to submit proof ofVeterans status.

The paper application must be received by 5 pm close ofbusiness on the closing date for the recruitment no postmarks will beaccepted. Incorrect application forms will not be accepted.

If you encounter difficulty attaching required or optionaldocumentation you may contact Mercedes Peterman via email at be sure to include your name identification number (Easy ID#) and jobannouncement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAILUNSOLICITED DOCUMENTATION
Completed applications required documentation and anyrequired addendums may be mailed to:
Maryland Department of Labor/ Officeof Administration
Attn: Mercedes Peterman #26-
100 S. Charles Street Tower 1 Ste. 5000
Baltimore MD 21201
Maryland Department of Labor is anequal opportunity employer. It is the policy of LABOR that all persons haveequal opportunity and access to employment opportunities services andfacilities without regard to race religion color sex age national originor ancestry marital status parental status sexual orientation disability orveteran status.


Required Experience:

Director

Introduction Marylandsnew Family and Medical Leave Insurance (FAMLI) program will provide up to 12weeks of job-protected paid leave for eligible workers to care for themselvesor their loved ones in January 2028. Covering 2.6 million workers and 160000employers FAMLI is being built from the ground...
View more view more

About Company

Company Logo

Open Maryland

View Profile View Profile