Laundry Manager

Laundry Manager

About the Company

Marriott Internationalportfolio of brands includes both JW Marriott and Marriott Hotels. Marriott International is the worlds leading global hospitality company with more brands more hotels and more opportunities for associates to grow and succeed.

JW Marriottis part of Marriott Internationals luxury portfolio and consists of more than 135 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.

About the role

Responsible for hotel laundry daily operations and services associates uniforms guest laundry and dry-cleaning. Position directs and works with employees to wash dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.

Critical responsibilities:

Equipment & Maintenance

• Manage laundry equipment performance and preventative maintenance schedules with engineering

• Support future planning includingequipment upgrades and operational improvements

Managing Department Operations and Budgets

Managing day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis.

Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence.

Communicating the importance of safety procedures detailing procedure codes ensuring employee understanding of safety codes monitoring processes and procedures related to safety.

Comprehends budgets operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensures consistent workflow to minimize peaks and valleys in production.

Brings issues to the attention of the department manager and Human Resources as necessary.

Using relevant information and individual judgment to determine whether events or processes comply with laws regulations or standards.

Supervises daily Laundry shift operations and ensures compliance with all policies standards and procedures.

Ordering and managing necessary supplies. Ensuring workers have supplies equipment tools and uniforms necessary to do their jobs.

Orders cleaning supplies and uniforms within budget.

Understands the impact of departments operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.

Participates in the management of departments controllable expenses to achieve or exceed budgeted goals.

Effectively schedules employees to business demands and tracks employee time and attendance.

Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Manages employee progressive discipline procedures.

Manages the employee performance appraisal process.

Ensures hotel policies are administered fairly and consistently disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Celebrates successes and publicly recognizes the contributions of team members ensures employee recognition is taking place on all shifts.

Successful candidate will have:

• Proven experience in aLaundry Manager or similar leadership role ideally within a hotel or high-volume commercial laundry

• Strong understanding oflaundry operations equipment and textile care

• Demonstrated ability to lead teams and drive performance outcomes

• Financial acumen with experience managing budgets and productivity metrics

• Strong attention to detail and commitment to quality

• Excellent communication and organizational skills

The Benefits

• Enjoy the benefits of:

• Unlimited strategic development and career opportunities

• Generous accommodation and food and beverage discounts including all properties within the Marriott International group

• Recognition programs to keep you motivated

• The best hotel training opportunities provided

• Wellbeing and mindfulness programs to ensure you stay healthy