GTME Ecosystem Community Strategy & Ops
New York City, NY - USA
Department:
Job Summary
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy creativity is the only lasting advantage. Were already helping thousands of customers including Anthropic Notion Google and Ramp go to market with unique data signals and AI research.
In 2025 we raised a $100M Series C backed by world-class investors including Sequoia CapitalG and First Round and crossed $100M in revenue.
In 2026 we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round for our customers agency partners and club members.
Some things to know about us:
Our community includes 11000 customers 150 integration partners 125 agencies 50 Clay clubs and 30k members on Slack.
All employees can work for free with world-class coaches who specialize in creativity management and more.
Our operating principles including negative maintenance and non-attached action guide our work. Read more about them here.
Read about us in the NYT Forbes First Round Review and more.
Hear from our employees directly on our Glassdoor page!
About Clay Clubs & the GTME Community
Clay Clubs the Clay Slack community are the IRL URL heartbeat of the Go-to-Market Engineering (GTME) community 84 chapters globally a Slack community of thousands of practitioners and one of the strongest flywheels Clay has ever had for PLG growth and brand. Its where GTMEs meet their next hire their next employer their next idea and their next friend.
This is a mini-founder role. Youll think about community the way a founder thinks about their earliest most loyal users with obsession taste and a bias toward making the experience better every single week. That means owning:
Club quality the bar for what a great Clay Club event looks like and whether were clearing it globally
Digital community health the pulse signal and culture of our Slack community and how it compounds over time
IRL URL handoff turning in-person energy into digital continuity and vice versa
Operational systems the workflows playbooks and tooling that let 84 Clubs run without quality slipping
GTME integration making sure Community flows cleanly into Sales CX Talent Marketplace and Events
Member quality who gets in who gets amplified and who becomes a champion
Youll partner closely with our Clay Clubs Lead and our Slack community lead to coordinate events in addition to the CX team Sales and the broader GTME Ecosystem. This role will be the connective tissue between the loudest highest-signal GTMEs in the world and the teams at Clay who build for them.
What Youll Do
Help scale Clay Clubs globally. Youll help define what a great Club event looks like and build the systems that make that bar achievable for 84 chapters and more as we continue to scale.
Re-energize the digital community. The Slack has lost some of the magic of its original intimacy as weve scaled to 30K members. Youll create programs and structures to make even a 30K community feel like an intimate space for everyone who joins.
Build systems to manage operations. With 84 IRL chapters around the world theres a lot of system building & processes we need to put in place to continue to scale at the quality bar that we want.
Make IRL to URL seamless. The best thing that can happen at a Club event is the second-best thing that happens afterward in Slack.
Be the internal megaphone for the community. Youll surface what GTMEs are actually saying feeling and building back to Sales CX Marketing and Product and vice-versa.
Partner on international expansion. Clubs are one of our sharpest edges for expanding into new geos as are digital community events.
Who You Are
An experienced community builder with taste. Youve built community before ideally inside and outside of your job. Youve know the difference between a community thats authentic and one thats performative.
A systems thinker who hates systems for their own sake. You reach for a playbook only after youve seen the thing happen a few times.
An operator who actually shows up. Youre in the Slack threads taking part in the conversations. Youre hosting events to set the example. You love doing the work.
Warm humble and fearlessly passionate. You take pride in what you do but people take pride in confiding in you. You emanate connectedness wherever you go.
Comfortable in ambiguity. There is no established playbook for running a globally distributed community of AI-native GTM practitioners. Our goal is to build a first of its kind community. ****
Proven hunger not just potential. Youve already built or scaled something real with impact.
Who You Are Not
A strategist who doesnt execute. Youll design the new member onboarding flow and then write the welcome emails. Zoom thirty thousand feet out look at the problem from all dimensions then get right into the weeds.
A systematizer before a prover. We need someone who runs scrappy experiments first then thinks about building systems only when the pain is felt.
Someone who needs community to be quiet to be good. Our community is loud opinionated and sometimes messy. Embrace the chaos
A people-pleaser who optimizes for ease. Youll make hard calls about which programs to sunset and which members to spotlight (and not).
About Company
Implement your creative growth ideas to build pipeline for your sales team. First, maximize your data coverage with 75+ enrichment tools and our AI agent. Then, use AI to craft the perfect outreach.