Pioneer of online flash sales since 2001 and key player in European e-commerce Veepee collaborates with over 7000 brands to offer highly discounted products available for a limited time. Operating across various sectors including fashion home wine travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5000 staff members across 10 countries.
JOB DESCRIPTION
Veepee is seeking a BPO - Digital Performance Specialist for its Front Marketing team within the Marketing Department. Reporting to the Front Marketing Manager the person in this role will ensure the optimization of the customer journey across all Veepee websites.
This will be achieved by continuously tracking and analyzing performance at each step of the customer journey and by proposing and coordinating actions to improve it in collaboration with tech and other business teams.
TASKS
Process performance monitoring
Identify KPIs to measure business process performance and improvement
Continuously monitor process performance through KPIs
Measure success of process improvement based on KPIs defined and monitor added business value
Benchmark against market best practices.
Business requirements : Translating Data Insights into Business Needs
Define business needs (business issues that must be addressed) to improve the user experience.
Prioritize business needs with product teams based on value.
Validate functional specifications proposed by Product Owner(s) from a business perspective and provide feedback
Review and validate tech delivery
Front business entry point at a Group level
As the business owner of the Front roadmaps manage transversal projects by identifying boundaries with other functions and coordinating/consolidating inputs from other Business Process Owners impacted.
Include all departments and regions within the scope of the role formalizing regular exchanges to gather feedback and share deliverables..
MUST HAVE skills
3 years of experience in digital projects coordination
Data-driven with strong analytical skills and the ability to use various sources of data to build a global vision.
Results-oriented with a strong ability to identify process weaknesses and drive improvements.
A solid understanding of the e-commerce landscape from initial customer touchpoints through to purchase and post-sales contacts.
Comfortable working with diverse teams including IT UX data science legal finance logistics commercial and operational.
Leadership skills: able to challenge and influence others positively manage change.
Proactive organized and autonomous with the ability to move projects forward.
Fluent English is experience is a plus
BENEFITS
Dynamic and creative environment within international teams
The variety of self-education courses on our e-learning platform
The participation in meetups and conferences locally and internationally
Up to 2 days of remote work per week
Flexible working hours
WHO WE ARE
Veepeeᵀᵉᶜʰ is a tech community of 500 collaborators who play a key role in Veepees innovative strategy.
From Warsaw to Sevilla through Brussels Amsterdam Paris Lyon Nantes Nice Barcelona Madrid and Lausanne all our projects are developed in an agile environment with a wide skills variety where youll be sure to find your place no matter the technology you work with.
If you love to try things why dont you jump on this new adventure
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Pioneer of online flash sales since 2001 and key player in European e-commerce Veepee collaborates with over 7000 brands to offer highly discounted products available for a limited time. Operating across various sectors including fashion home wine travel or beauty... Veepee achieved a turnover of 3....
Pioneer of online flash sales since 2001 and key player in European e-commerce Veepee collaborates with over 7000 brands to offer highly discounted products available for a limited time. Operating across various sectors including fashion home wine travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5000 staff members across 10 countries.
JOB DESCRIPTION
Veepee is seeking a BPO - Digital Performance Specialist for its Front Marketing team within the Marketing Department. Reporting to the Front Marketing Manager the person in this role will ensure the optimization of the customer journey across all Veepee websites.
This will be achieved by continuously tracking and analyzing performance at each step of the customer journey and by proposing and coordinating actions to improve it in collaboration with tech and other business teams.
TASKS
Process performance monitoring
Identify KPIs to measure business process performance and improvement
Continuously monitor process performance through KPIs
Measure success of process improvement based on KPIs defined and monitor added business value
Benchmark against market best practices.
Business requirements : Translating Data Insights into Business Needs
Define business needs (business issues that must be addressed) to improve the user experience.
Prioritize business needs with product teams based on value.
Validate functional specifications proposed by Product Owner(s) from a business perspective and provide feedback
Review and validate tech delivery
Front business entry point at a Group level
As the business owner of the Front roadmaps manage transversal projects by identifying boundaries with other functions and coordinating/consolidating inputs from other Business Process Owners impacted.
Include all departments and regions within the scope of the role formalizing regular exchanges to gather feedback and share deliverables..
MUST HAVE skills
3 years of experience in digital projects coordination
Data-driven with strong analytical skills and the ability to use various sources of data to build a global vision.
Results-oriented with a strong ability to identify process weaknesses and drive improvements.
A solid understanding of the e-commerce landscape from initial customer touchpoints through to purchase and post-sales contacts.
Comfortable working with diverse teams including IT UX data science legal finance logistics commercial and operational.
Leadership skills: able to challenge and influence others positively manage change.
Proactive organized and autonomous with the ability to move projects forward.
Fluent English is experience is a plus
BENEFITS
Dynamic and creative environment within international teams
The variety of self-education courses on our e-learning platform
The participation in meetups and conferences locally and internationally
Up to 2 days of remote work per week
Flexible working hours
WHO WE ARE
Veepeeᵀᵉᶜʰ is a tech community of 500 collaborators who play a key role in Veepees innovative strategy.
From Warsaw to Sevilla through Brussels Amsterdam Paris Lyon Nantes Nice Barcelona Madrid and Lausanne all our projects are developed in an agile environment with a wide skills variety where youll be sure to find your place no matter the technology you work with.
If you love to try things why dont you jump on this new adventure
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
View more
View less
Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
