Staff Information Systems Engineer

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the worlds largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to be part of the team thats helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Staff Information Systems Engineer based in San Jose (Hybrid 3 days in office) reporting to the Manager End User Engineering in the IT Digital Employee Experience department.

The Staff Information Systems Engineer (End-User Computing) defines and drives the strategy and architecture for Zscalers secure cloud-first employee workspace across Windows macOS BYOD and mobile (iOS & Android) ensuring devices are compliant resilient and scalable. The role connects End User Engineering(Digital Employee Experience) objectives to day-to-day execution by leading automation self-service and zero-touch deployment initiatives integrating core platforms and mentoring engineers to improve productivity reduce risk and modernize the end-user experience.

What youll do (Role Expectations)

• Define EUC strategy and future-state architecture across Windows macOS BYOD and mobile (iOS/Android)
• Lead automation self-service and zero-touch provisioning initiatives
• Integrate and optimize core platforms (e.g. Workspace ONE/Intune/Jamf Automox Okta Azure AD)
• Drive security patching and vulnerability remediation in partnership with Security
• Provide technical leadership (L4 escalation) and mentor engineers

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to whats needed navigating seamlessly between high-level strategy and hands-on execution.
• You are a positive force. You approach hard problems with constructive energy and a can-do spirit that is contagious inspiring your team to stay focused on the solution.
• You are data-driven. You use data and analytics to find the truth measure what matters and guide informed decisions. You value evidence over assumptions replacing I think with I know to drive better outcomes.
• You operate with urgency. You understand that in a high-growth environment speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action delivering high-impact results quickly to win for the customer and the team.
• You are a high-trust collaborator. You are ambitious for the team not just yourself. You embrace our challenge culture by giving and receiving ongoing feedbackknowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

What Were Looking for (Minimum Qualifications)

• 8 years in endpoint engineering/systems architecture including prior lead ownership of enterprise-scale initiatives in a global environment
• Expert-level administration of at least one endpoint management stack (Workspace ONE / Intune (MEM) / Jamf) plus strong experience with patching at scale (e.g. Automox)
• Advanced automation skills (PowerShell Python and/or shell) with proven delivery of API-driven integrations/workflows across IT/Security/HR systems
• Demonstrated capability to drive zero touch provisioning endpoint security vulnerability remediation and audit readiness in partnership with Security (Zero Trust mindset)
• U.S. citizenship due to the nature of the customers assigned to this role

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Workspace ONE and Automox for end-to-end endpoint lifecycle management and patch/vulnerability management at scale
• Exposure to AIOps VDI(Desktop as Service) and advanced self-service/self-healing programs with measurable outcomes (e.g. reduced ticket volume faster MTTR improved device compliance)
• Proven success in FedRAMP/regulated environments including building repeatable audit evidence control workflows and strong partnerships with Security/GRC

#LI-YC2 #LI-Hybrid

At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.