Mortgage Intern

Mortgage Intern - In person - Eagle ID Mon-Fri 10am-2pm

Were hiring a sharp highly accountable Mortgage Intern to support an elite high-producing mortgage team. This is a temporary position starting immediately and ending August 28 2026.

This role is for someone who takes pride in doing things well communicates proactively and wants hands-on experience inside a fast-paced high-performance environment. This is not a just observe internship. You will contribute to real work that directly impacts the team clients and partners.

Youll succeed in this role if you are proactive organized and willing to take ownership even in small tasks. If you are energized by high standards clear expectations and the opportunity to learn a business from the inside keep reading.

About the Team
The Eagle office at Waterstone Mortgage is home to three high-producing Loan Officers and their Loan Partners working together as one team to deliver a high-level experience for clients and referral partners. We operate with extreme ownership and accountability treat others with respect and collaborate enthusiastically with a happy to help attitude. We choose to love our job and show up each day with the energy we want to be around.

The Role
As a Mortgage Intern you will support the day-to-day execution of a high-volume mortgage pipeline while learning the systems communication and processes that drive a top-performing operation. This role would support the entire Eagle office including 3 Loan officers and their teams.

You will contribute across loan support client experience CRM management and team operations while building foundational skills that can provide long-term career experience.

What Youll Do

• Scan upload and label loan documents accurately and consistently
• Order Verifications of Employment and follow up as needed
• Maintain clean organized loan files
• Add and update Realtor and client contacts in our CRM: Pipedrive
• Assist in keeping the pipeline organized and moving forward
• Make nurture and follow-up calls to clients and partners
• Coordinate scheduling of appointments with Loan Partners
• Contact listing agents to gather information such as mailing addresses
• Build and prepare swag bags and closing gifts
• Write and send thank you cards
• Scan receipts and assist with expense tracking
• Keep kitchen and shared spaces clean and organized
• Manage backstock and track inventory order supplies as needed
• Assist with setting up our new office
• Support day-to-day office organization and readiness

What Success Looks Like

• Tasks are completed accurately without repeated instruction
• Files and systems stay organized and easy to navigate
• The team moves faster because of your support
• Communication is proactive clear and timely
• You take on increasing responsibility over time

Who Were Looking For
This role is a strong fit for someone who:

• Is reliable easy to talk to a pleasure to work with friendly and professional
• Takes ownership and follows through consistently
• Learns quickly welcomes feedback and applies it immediately
• Is comfortable talking to people and building rapport
• Stays organized and manages multiple priorities well
• Takes pride in accuracy organization and quality of work
• Is interested in the home finance industry

We are open to:

• Students or early-career professionals seeking hands-on business experience
• Candidates with customer service administrative or client-facing backgrounds
• Individuals who have demonstrated the ability to learn new systems or environments quickly

Mortgage experience is not required. Aptitude accountability and coachability matter more.

Required Background

• Customer service administrative or client-facing experience
• Strong attention to detail and ability to manage multiple tasks
• Comfort learning and using software systems such as CRM tools

Compensation and Hours

• $20/hr
• In person - Eagle ID
• Part time - Mon-Fri 10am-2pm
• On-site hands-on experience in a high-performing environment
• Direct exposure to a top-producing mortgage team

Required Experience:

Intern