Senior Order Management Compliance Specialist
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Join Medtronic at an exciting time of transformation as we enhance the Diabetes customer journey and prepare to transition the Diabetes business into an independent company MiniMed This role offers a unique opportunity to own process compliance and business continuity for international Order Management operations ensuring high service levels strong governance and operational resilience. As part of the Service Excellence team you will directly contribute to improving customer experience safeguarding quality and enabling sustainable business growth across markets.The role sits within the Diabetes Customer Service and Supply Chain organization and operates in a highly international setting. You will work in a hybrid model with your office location based at the Center of Expertise in Warsaw collaborating closely with global stakeholders to support standardized processes audits and continuity planning across regions.
Responsibilities may include the following and other duties may be assigned:
- Ensure process documentation across ordertodelivery and invoicing processes is accurate complete and maintained to quality standards
- Own create review and maintain SOPs (standard operating procedures) work instructions and related quality documentation for B2B and B2C processes
- Establish and monitor process controls and KPIs to drive consistent execution and compliance
- Prepare for and support internal and external audits ensuring documentation readiness and managing findings through closure
- Develop maintain and test business continuity and recovery plans for critical Order Management activities
- Proactively identify operational risks and implement mitigation strategies to minimize the impact of disruptive events
Required Knowledge and Experience:
- Bachelors degree
- Minimum 4 years of experience in process quality and compliance within order management environments
- Strong understanding of OTD&I processes across B2B and B2C business models
- Proven ability to influence communicate and engage effectively with diverse stakeholders
- High attention to detail with demonstrated accuracy organization and reliability
- Fluency in English
Experience with SAP ERP (Enterprise Resource Planning) systems ECC or S/4HANA CRM platforms such as Salesforce or ICE exposure to Agile project management (Scrum) or background in the medical device healthcare or pharmaceutical industry is considered an advantage.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
Senior IC
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
