Program Support Technician

Title: Program Support Technician

State Role Title:Admin and Office Spec III

Hiring Range: $39000 - $43500

Pay Band: 3

Agency: Virginia Department of Health

Location:WESTERN TIDEWATER HQ

Agency Website:

Recruitment Type: General Public - G

Job Duties

Do you enjoy working with the public The Western Tidewater Health District is seeking a highly qualified Program Support Technician to join our Environmental Health team. The Western Tidewater Health District services the City of Suffolk Isle of Wight County Southampton County and the City of Franklin. The Program Support Technician position duties include typing correspondence forms food establishment files animal bite reports and records of complaint process and file sewage and well applications/permits in addition to developing and maintaining computerized logs and databases of environmental program activities for the Environmental Health Manager. Daily duties include collecting fees writing receipts creating daily transmittal and deposits and creating forms and educational material for utilization by staff and citizens. Additional duties will include reviewing food establishment and sewage disposal/ well permit applications for accuracy and entering applications into the Environmental Health Database. This position performs duties as the Freedom of Information Act (FOIA) officer for the health district and provides these services along with training other office support staff.

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts.

The Virginia Department of Health offers 12 paid holidays medical dental vision and life insurance retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick family/personal and annual leave.

Minimum Qualifications

Knowledge of office procedures computer and software technology use of policies & procedures and customer service
Strong interpersonal and communication skills orally and written
Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD EXCEL and database entry) and general office equipment (copier fax calculator)
Ability and experience with setting up and maintaining files & manuals
Ability to maintain confidentiality
Ability to follow and apply established procedures and applicable policies

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed mailed or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check U.S. HHSIG Exclusion List check employment reference check and E-Verify. Other financial credit driving background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions. VDH employees have a shared Code of Ethics which can be found in the bottom banner of our website: .

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Priscilla Crocker

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.