Operations Manager Data & Process Optimisation

Eqplus


Job Location:

Cape Town - South Africa

Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Our Client is seeking an experienced Operations Manager to oversee the day-to-day running of a corporate services environment ensuring efficient operations strong team leadership and continuous process improvement.


This role is suited to professionals with experience in structured or compliance-driven environments (e.g. healthcare wellness or regulated services) who can combine operational leadership with strong analytical and reporting capability.

Key Responsibilities
  • Oversee daily operations ensuring efficient workflows service delivery and adherence to corporate policies and compliance standards
  • Lead and manage multidisciplinary teams including professional and administrative staff
  • Drive process optimisation initiatives identifying inefficiencies and implementing improved workflows
  • Develop implement and monitor standard operating procedures (SOPs)
  • Manage scheduling record-keeping procurement and overall office administration
  • Oversee staff training and development to ensure high levels of performance and service quality
  • Prepare analyse and present operational reports dashboards and performance metrics
  • Utilise data analysis to support decision-making track performance and identify trends
  • Support structured service delivery programmes including employee-facing initiatives where relevant
  • Ensure high standards of governance documentation confidentiality and operational control

Key Requirements
  • Proven experience in operations management office management or service environment leadership
  • Strong analytical capability including experience with reporting data interpretation and process analysis
  • Advanced Microsoft Excel skills (essential)
  • Exposure to SQL data querying or reporting tools (advantageous)
  • Experience in business process improvement or business analysis
  • Demonstrated leadership and team management capability
  • Financial awareness including budgeting cost tracking or operational reporting
  • Excellent organisational communication and stakeholder engagement skills
  • Ability to manage multiple priorities in a structured compliance-driven environment
  • High standards of professionalism discretion and ethical conduct

Nice to Have (Advantageous)
  • Experience in regulated or structured environments (e.g. healthcare wellness financial services or similar)
  • Exposure to staff training coaching or development programmes
  • Background working with operational data performance tracking or reporting frameworks



Required Experience:

Manager

Our Client is seeking an experienced Operations Manager to oversee the day-to-day running of a corporate services environment ensuring efficient operations strong team leadership and continuous process improvement.This role is suited to professionals with experience in structured or compliance-drive...

About Company

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WHO WE ARE EQPlus Technologies (Pty) Ltd was founded in 1999 by an exceptionally talented team of professionals and entrepreneurs. Today EQPlus is an industry-recognised Information Communications Service Provider that reflects South Africa’s unique diversity and is proud to announce ... View more

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