Inter Channel Specialist (Channel Sales)

Humankind

Job Location:

Durban - South Africa

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Internal Channel Sales Specialist
Durban KwaZulu-Natal (Office-Based)

Job Purpose

This role focuses on building and maintaining strong value-driven customer relationships while driving sustainable sales growth. Youll identify new business opportunities deliver tailored IT solutions and ensure exceptional customer experience from start to finish.

Key Responsibilities

Manage and grow an existing customer base through strong relationship-building
Own the full customer lifecycle and ensure high satisfaction levels
Handle queries complaints and escalations professionally
Drive new business through proactive cold calling
Identify and close sales opportunities to meet targets
Execute upselling and cross-selling strategies
Develop and manage structured sales pipelines
Prepare proposals pricing and quotations accurately
Support customers with Statements of Work (SOW) and delivery
Collaborate with internal teams vendors and brand partners
Stay updated with IT products certifications and industry trends

Minimum Requirements

Experience:

5 years in customer sales/account management
3 years in a channel sales environment
Proven IT sales experience (hardware software enterprise security)
Strong track record of meeting sales targets
Experience in ICT distribution (advantageous)

Skills & Education:

Matric (essential)
ICT-related qualification (advantageous)
Proficiency in CRM/ERP systems and MS Office
Strong communication negotiation and customer service skills
Ability to multitask prioritise and work independently

Required Experience:

Internal Channel Sales Specialist Durban KwaZulu-Natal (Office-Based) Job PurposeThis role focuses on building and maintaining strong value-driven customer relationships while driving sustainable sales growth. Youll identify new business opportunities deliver tailored IT solutions and ensure except...