Supervisor Epic Clinical Project Manager

We are currently seeking anEpic Clinical Subject Manager & Project Manager to join our Healthcare Technology Consulting Services team. The Supervisor willoperateacross multiple Epic engagements and willbe responsible forsupporting high-quality delivery across clinical implementations optimization initiatives stabilization efforts and transformation programs.

The Supervisor willleveragestrong Epic clinicalexpertise healthcare operational knowledge and project management discipline to help clients improve care delivery provider efficiency patient safety and operational performance. This role requires an experienced professional who can balance hands-on Epic consulting work with project coordination stakeholder management team supervision and internal practice support.

The successful candidate will havedemonstratedexperience supporting Epic clinical projects or major workstreams solving client challenges organizing complex initiatives and contributing to successful delivery outcomes. This role includes active participation in client engagements project governance staff oversight delivery execution and practice growth initiatives.

*This role offers flexibility to be based near any major RSM office

As a Healthcare Consulting Supervisor you will need to:

• Perform hands-on Epic clinical delivery work across implementations optimizations upgrades and stabilization engagements while serving as an Epic subject matter expert or workstream lead on client engagements as needed.

• Support clinical workflow design build validation testing go-live readiness post-go-live support and command center operations during critical milestones.

• Analyze current-state clinical workflows andidentifyopportunities to improve provider efficiency nursing workflows patient throughput documentation quality patient safety and user adoption.

• Ensure solutions align with EpicSystemsbest practices regulatory expectations and long-term sustainability.

• Support optimization of provider documentation tools order sets preference lists clinical decision support in-basket workflows patient flow tools and interdisciplinary care coordination processes.

• Develop and manage project plans timelines dependencies RAID logs meeting cadences status reporting and overall project execution discipline.

• Coordinate cross-functional teams including physicians nursing ancillary departments pharmacy IT training testing informatics and third-party vendors while driving accountability across stakeholders.

• Facilitate working sessions steering committees governance meetings executive updates andactivationreadiness planning.

• Helpmaintaindelivery quality scope control timeline adherence and proactiveissueescalation throughout engagements.

• Support optimization assessments across Epic clinical workflows governance models provider adoption staffing alignment and operational performance.

• Identifyopportunities to improve documentation completion care coordination provider satisfaction patient access to care quality outcomes and productivity metrics.

• Translate client pain points into actionable Epic enhancement strategies future-state workflow designs and prioritized improvement roadmaps.

• Supervise associates and senior associates by reviewing work quality providing coaching assigning tasks and supporting career development.

• Support proposal development RFP responses scopes of work client presentations staffing plans and effort estimates.

• Help create andmaintaindeliverytemplates tools standards methodologies and reusable practice assets.

• Participate in interviewing onboarding and coaching Epic consultants.

• Contribute to practice growth through strong delivery outcomes trusted client relationships and identification of expansion opportunities.
  

Professional Qualifications:

• Bachelors degree in a related field or equivalent professional experience.

• Active Epic certification in at least one clinical Epic application is.

• 7 years of hands-on Epic clinical implementation optimization support or healthcare operations experience.

• Demonstrated experience supporting Epic clinical projects implementations or major workstreams.

• Strong understanding of ambulatory inpatient emergency perioperative pharmacy or ancillary clinical workflows.

• Experience managing project plans risks timelines and stakeholder expectations.

• Proven ability to support multiple concurrent engagements.

• Prior experience mentoring staff or leading small teams.

• Strong written and verbal communication skills.

• Strong interpersonal skills and ability to work directly with CMIOs CNOs physicians nurses operational leaders and client stakeholders.

• Ability to balance billable delivery responsibilities with team leadership contributions.

• Willingness and ability to travel as needed for client engagements (25%-75%).
  

Preferred Qualifications:

• Multiple certifications such as Epic Systems Ambulatory Inpatient Clinical Documentation Orders ASAP Stork Willow Cupid OpTime Anesthesia Healthy Planet or related clinical applications.

• Former Epic Systems experience.

• Clinical background as RN NP PA pharmacist therapist orotherlicensed caregiver.

• Prior consulting experience in healthcare transformation engagements.

• Experience serving as a project manager PMO lead or Epic workstream lead.

• Experience supporting go-lives and post-go-live stabilization.

• Experience contributing to proposals RFPs or practice development efforts.

• Experience working in a high-growth or evolving consulting practice.

• Knowledge of provider adoption strategies governance models and clinical performance metrics.