Administrative Director, Service Line (Hematology Oncology)

Nemours Childrens Hospital is seeking an Administrative Director Service Line Hematology Oncology (FULL-TIME) to join our team in Orlando Florida.

The Administrative Director of Hematology/Oncology provides strategic and operational leadership for Hematologic and Oncologic services in Central Florida. This position ensures high-quality equitable care aligned with Nemours mission overseeing the management of service delivery compliance innovation integration and consistency of services across inpatient ambulatory and infusion services.

The Administrative Director will be responsible for establishing and managing a cohesive administrative and operational infrastructure for the cross-disciplinary service line which includes physician practice and hospital operations; developing and implementing business plans to support the growth and financial success of the service line and specific service line initiatives; identifying opportunities to improve the patient and family service experience; assuring patient and associate safety; and establishing collaborative relationships with various departments and leaders in Central Florida and across the Nemours Foundation in support of service line providers and researchers. The Administrative Director in collaboration with service line clinical leadership is responsible for representing administration as appropriate and assuring compliance with all applicable law and regulatory requirements affecting the areas of responsibility.

This position partners with key members of medical staff and executive leadership patient care ambulatory and other teams to identify needs and establish the priorities that drive the development of services and growth of the Central Florida Hematology/Oncology service line.

Leadership Strategy and Planning:

• Leads the development and implementation of sustainable business and organizational models aligning service line business units clinical disciplines and providers to advance strategic programmatic development.
• Working with executive and clinical leadership marketing and business development teams:
• Identifies develops and implements new and enhanced existing inpatient and outpatient clinical programs and services to achieve growth goals
• Develops service line outreach strategic plans
• Ensures that strategic and program planning for service line initiatives are linked to operational and capital budgeting processes as well as facilities development and long-range master planning
• Establishes marketing and promotional programs that enhance awareness and preference for clinical services among key customer constituencies
• Oversees staffing models recruitment retention performance management and professional development to support high-quality care and programmatic growth.
• Drives the creation and implementation of innovative programs services and supports academic endeavors that elevate the Nemours brand and patient experience.
• Develops and implements strategic goals annual objectives and performance improvement plans aligned with organizational priorities.
• Establishes the administrative infrastructure to support the development of Nemours Central Florida state and/or enterprise-wide cancer research initiatives.
• Assures attendance or online completion of all departmental personnel in annual hospital training programs as required by Joint Commission law or regulatory authorities as well as attendance at departmental meetings.
• Performs other duties as required or assigned.

Operations and Financial Management:

• Works with the service line clinical leaders to provide administrative and operational oversight of all people programs and sites organized within the service line.
• In collaboration with the service line clinical leaders develops monitors and meets the operational and capital budget financial goals for all areas of responsibility encompassed by service line.
• Recommends a sufficient number of qualified/competent people and other resources (including space) to provide necessary services support all sites and initiatives and to accommodate planned growth.
• Develops interprets and implements policies and procedures that guide and support the provision of services.
• Collaborates effectively with physician and nurse leaders to deliver quality care in a family-centered model in a cost-effective and efficient manner.
• Monitors clinical operations quality improvement initiatives and revenue cycle processes to ensure adherence to efficiency benchmarks including charge capture and delays RVU productivity and timely accurate chart documentation.
• Participates in the organizations service excellence and continuous improvement mission.
• Identifies and leads opportunities for operational efficiency innovation and system changes based on analysis of provided data and market trends.
• Builds a high-performing diverse and inclusive management team through coaching mentoring and succession planning.
• Supports integration and alignment of research and academic programs with clinical operations.

Requirements

• Masters Degree required. Master of Business Administration or Master of Health Administration preferred.
• A minimum of five (5) years of progressive leadership experience in hospital or healthcare is required. Preference will be given to candidates with demonstrated success in a large high-growth pediatric healthcare system. The ideal candidate will bring a strong background in clinical operations team development and strategic program expansion within complex multidisciplinary environments.

What We Offer

• Competitive base compensation in the top quartile of the market
• Annual incentive compensation that values clinical activity academic accomplishments and quality improvement
• Comprehensive benefits: health life dental vision
• 403B with employer match
• Not-for-profit status; eligibility for Public Service Loan Forgiveness
• For those living and working in Florida enjoy the benefit of no state income tax. Those based in Delaware benefit from the states moderate tax structure.