Store Manager Stratford

Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.

If you enjoy working in a creative fast-paced environment then we would love to hear from you!

Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.

If you enjoy working in a creative fast-paced environment then we would love to hear from you!

STORE MANAGER - STRATFORD (NSO SEPT 2026)

Leading all aspects of store management the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan.

Major Responsibilities include but are not limited to:

People

Inspire lead and coach the store team to foster a culture of performance and

accountability

Recruit train and develop top talent to build a team of Jet Set Ambassadors

Drive retention through effective Talent and Succession planning

Support and follow up on all training and onboarding initiatives

Conduct regular performance evaluations providing ongoing feedback and

coaching

Proactively manage HR matters in partnership with HR ensuring grooming and

image standards align with brand policy

Partner with DM to review PTS integrity and identify improvement

opportunities

Collaborate with retail partners on sales strategies product knowledge brand

standards and service

Role model company behaviors and ensure effective use of the Service

behavior toolkit

Lead the team to deliver exceptional customer experiences that drive loyalty

and repeat business

Ensure consistent client communication through all clienteling tools

Actively manage the client database to drive sales growth

Maintain a strong floor presence and lead by example

Coach and empower teams to resolve customer service issues in the

customers best interest

Drive incremental revenue through local customer events

Build strong relationships with the District Manager corporate partners mall

offices and peer stores to drive district-wide performance

Sales

Meet and exceed sales goals holding self and team accountable

Analyze reports and implement action plans to achieve or exceed targets

Partner with the team on Quarterly Planners to support strong business outcomes

Communicate business results and opportunities driving sales and product knowledge

Set and clearly communicate sales and unit goals for Jet Set Ambassadors

Operations

Ensure store maintenance and audit programs align with brand standards

Control expenses and continuously seek cost-saving opportunities

Maintain inventory integrity through bi-annual inventories

Prioritize loss prevention taking swift action on risks in partnership with LPRM

Optimize scheduling to ensure the right people are in the right place at the

right time

Partner with DVM to execute visual merchandising directives and strategies

Collaborate with logistics and product teams to maintain optimal assortment

size and style integrity

Ensure effective use of all company communication platforms and follow-up

on required actions

Job Requirements

Proven retail management experience in a fast-paced environment

Charismatic inspirational leadership style

Strong technology proficiency to drive sales and customer experience

Ability to thrive under pressure in a dynamic environment

Excellent organizational interpersonal and follow-up skills with strong

attention to detail

Proficiency in Retail Math KPIs and Microsoft Office

Fluent in English

The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at