DMV Program Coordinator IV

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profile Job Location:

Wake County, NC - USA

profile Monthly Salary: $ 70478 - 123336
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

Agency

Dept of Transportation

Division

Human Resources

Job Classification Title

Program Coordinator IV (NS)

Position Number

Grade

NC14

About Us

Its the mission of the NC Department of Transportation to connect people products and places safely and efficiently with customer focus accountability and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Pending OSHR Approval

The position serves as the Chief of Staff to the Chief Operating Officer (COO) of the North Carolina Division of Motor Vehicles providing strategic coordination and managerial support of the administration of major functions within the DMV during a period of significant transformation. This role has responsibility for key components of the NCDMV Strategic Plan which will establish the Division as a modernized data-driven employee-empowered organization committed to customer service excellence. Work is performed independently under the supervision of the DMV Chief Operating Officer and involves organizational development and planning operational support and problem-solving project leadership programmatic and policy review regulatory compliance budget analysis and other related responsibilities as required. This position serves on the NCDMV leadership team and functions as a liaison between NCDMV senior management and the public Legislators and other stakeholders.
Additional Expectations
The following attributes will be helpful in performing the functions of this position:
A strong commitment to customer-focused service delivery
Ability to create a collaborative employee-empowered work environment
Ability to exercise judgement in establishing interpreting and applying policies and procedures
Demonstrated commitment to accountability data-driven decision-making and professionalism

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC20 $70478 - $123336

Management prefers applicants with the following:

  • Knowledge of management principles process improvement and problem-solving techniques
  • Demonstrated leadership experience directing others to resolve business problems that affect multiple functions or disciplines
  • Demonstrated ability to prioritize and manage multiple responsibilities in a dynamic work environment
  • Demonstrated ability to communicate complex information to diverse audiences verbally and in written format
  • Skill in program development implementation analysis and evaluation

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Andriette Dana Clifton

Email:


Required Experience:

IC

AgencyDept of TransportationDivisionHuman ResourcesJob Classification TitleProgram Coordinator IV (NS)Position NumberGradeNC14About UsIts the mission of the NC Department of Transportation to connect people products and places safely and efficiently with customer focus accountability and environment...
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