Financial Aid Advisor III

• Dental insurance
• Health insurance
• Paid time off
• Tuition assistance
• Vision insurance

• Medical Dental Vision Life Short & Long-term disability insurances available
• Medical premiums covered by Grayson College for FT employee only
• Vacation Accrual- 2 weeks per year
• Sick Leave Accrual- 2 weeks per year
• Personal Leave- 2 days for FT employees per year
• Holidays- Labor Day Thanksgiving Break Winter Break Martin Luther King Jr. Day Spring Break Memorial Day Juneteenth and Independence Day
• Tuition-FT employees their spouse & dependents are eligible for coverage of Grayson College tuition.

• 40% Determines eligibility; processes and awards scholarships waivers exemptions vouchers and all state and federal aid.
• 25% Assists students parents and college staff with complex or escalated financial aid inquiries application challenges and loan concerns in person in writing by telephone or other electronic means.
• 10% Develops annual forms and document sequencing so student forms can be completed electronically.
• 10% Develops marketing materials and presentations and ensures website compliance for the Office of Financial Aid. Conducts financial aid workshops and financial literacy seminars for new and prospective students and community groups.
• 5% Attends federal financial aid training workshops seminars and conferences in order to maintain current knowledge of financial aid requirements and regulations.
• 5% Communicates with federal and state agencies and lenders regarding reporting requirements and regulations regarding financial aid either in person in writing by telephone or other electronic means.
• 5% Performs other job related duties as assigned.

1. Demonstrates the Viking Values of balance clarity gratitude service teamwork and trust.
2. Serves as a role model and subject matter expert in the Office of Financial Aid.
3. Provides friendly courteous and professional service to students parents staff and community members.
4. Works with a high level of attention to detail and accuracy; strives for zero errors in the awarding of financial aid.
5. Maintains a current knowledge of federal state and institutional packaging policies and procedures that pertain to financial assistance.
6. Complies with all laws and regulations pertaining to federal and state financial aid; adheres to institutional policies and procedures for processing financial aid.
7. Maintains the confidentiality of student information and other private records.
8. Works independently to handle multiple assignments and projects with limited supervision.

• Experience: Two years to five years of similar or related experience.
• Education: (1) A Bachelors Degree or (2) equivalent experience or (3) previous experience as a Financial Aid Advisor.
• Interpersonal Skills: Courtesy tact and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the college for the purpose of giving or obtaining information building relationships or soliciting cooperation.
• Other Skills: This position requires analysis decision-making and problem-solving. Strong interpersonal customer service communication and presentation skills are also required. Working knowledge of Microsoft Office Suite and the ability to learn new applications as needed to complete work assignments.
• Physical Requirements: The work is typically sedentary. However there may be some walking standing bending carrying of light items driving an automobile etc. No special physical demands are required to do the work
• Work Environment: Regular exposure to favorable conditions such as those found in a typical office.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

The employer actively supports the Americans with Disabilities Act and will consider reasonable accommodations. For more information please contact the human resources office at or.