Senior Product Designer
Mexico City - Mexico
Job Summary
About the team
About the teamThe Zillow Experience Design (ZxD) team is a fast-paced collaborative and driven product design team. Were a tight-knit fun-loving and upbeat group. Meet us and learn more at are a multidisciplinary team. Our roles include product design content design experience research design systems and design operations.
We build useful usable and innovative experiences for Zillow customers. These experiences live across web mobile and internal software platforms.
Our team cares deeply about solving problems for real people customers co-workers and everyone else. We seek to make everything a little better than we found it.
About the role
About the role
As a senior product designer within our CRM Experience team youre responsible for understanding customer needs developing ideas and direction and working with cross-functional teams to deliver outstanding experiences for real estate agents. Our mission is to make Zillow the most-loved place to discover buy sell or rent a home and our agent partners are an important part of that mission.
Responsibilities
Design digital experiences for web iOS Android and operator platforms
Work closely with product managers researchers content designers and engineers
Propose test and evaluate ideas that improve Zillow customer experiences
Lead design activities like journey mapping co-design sessions prototyping design critique and user testing
Present design work and regularly engage with partners for feedback
Advocate for customer needs throughout the design process
Lead projects independently and deliver high-quality work on time
Contribute learn grow and have fun
This role has been categorized as a Remote position. Remote employees do not have a permanent corporate office workplace and instead work from a physical location of their choice which must be identified to the Company.
This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and instead work from a physical location of their choice which must be identified to the Company. Employees may live anywhere in Mexico with availability to travel to Mexico City as we recommend attendance at occasional office events.In addition to a competitive base salary and benefits this position is also eligible for equity awards based on factors such as experience performance and location.
Who you are
Strong communication and collaboration skills
57 years as a product designer user experience designer or similar role
Experience working reliably with diverse cross-functional teams
Experience identifying customer insights through user research and discovery activities
Experience developing design strategies that address customer and business problems
Experience crafting products and services using human-centered design principles
Experience shipping products that get meaningful results for customers and businesses
Experience making effective decisions and managing design project work
Examples of high quality interaction and visual design work in a design portfolio
Examples of critical thinking creativity and risk-taking in design projects
Expertise with design prototyping and AI tools
Please submit a portfolio and resume with your application
Get to know us
At Zillow were reimagining how people movethrough the real estate market and through their careers. As the most-visited real estate platform in the U.S. we help customers navigate buying selling financing and renting with greater ease and confidence. Whether youre working in tech sales operations or design youll be part of a company thats reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025 and included on the PEOPLE Companies That Care 2025 list reflecting our commitment to creating an innovative inclusive and engaging culture where employees are empowered to grow.
No matter where you sit in the organization your work will help drive innovation support our customers and move the industryand your careerforward together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you have a disability or special need that requires accommodation please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Senior IC
About Company
The leading real estate marketplace. Search millions of for-sale and rental listings, compare Zestimate® home values and connect with local professionals.