Call Center Quoting Specialist

Who are we

At Mphasis a BPO provider we take great pride in enhancing our clients operations. As part of our team you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes.

Summary:

We are seeking aQuoting Specialistto join our team supporting a major telecommunications client in a BPO this role youll be responsible for preparing accurate quotes for telecom services collaborating with internal teams and ensuring compliance with pricing policies. This is a great opportunity for someone with strong analytical abilities and excellent interpersonal skills looking to grow in the telecom or BPO industry.

Duties Include:

• Prepare accurate quotations for telecommunications products and services based on customer requirements.
• Collaborate with sales teams to identify customer needs and provide appropriate pricing solutions.
• Ensure timely delivery of quotes to customers adhering to internal deadlines and quality standards.
• Maintain records in CRM systems and ensure compliance with internal processes.
• Assist in improving quoting processes for better efficiency and accuracy.

Soft Skills:

• Problem-Solving:Ability to think critically and resolve issues as they arise.
• Collaboration:Strong team player able to work with different departments and stakeholders.
• Adaptability:Comfortable working in a dynamic fast-changing environment.
• Customer-Centric Mindset:Focused on delivering value and maintaining high levels of client satisfaction.
• Attention to Detail:Ability to maintain accuracy while working under pressure.

Qualifications:

• Proficiency with MS Office/G-Suite is mandatory.
• 13 years of experience in quoting pricing or sales support (preferably in telecom or BPO).
• Strong attention to detail and organizational skills.
• Proficiency in CRM/ERP systems (Salesforce SAP etc.).
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in using quoting software and Microsoft Office Suite particularly Excel.
• Ability to work independently as well as collaboratively in a fast-paced team environment

This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team youll be instrumental in achieving our next period of expansion. If you possess determination motivation and a strong desire to succeed your achievements at Mphasis will know no limits! Eager to know more Become a part of our team!

Qualifications :

Qualifications:

• Proficiency with MS Office/G-Suite is mandatory.
• 13 years of experience in quoting pricing or sales support (preferably in telecom or BPO).
• Strong attention to detail and organizational skills.
• Proficiency in CRM/ERP systems (Salesforce SAP etc.).
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in using quoting software and Microsoft Office Suite particularly Excel.
• Ability to work independently as well as collaboratively in a fast-paced team environment

Additional Information :

This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team youll be instrumental in achieving our next period of expansion. If you possess determination motivation and a strong desire to succeed your achievements at Mphasis will know no limits! Eager to know more Become a part of our team.

Remote Work :

No

Employment Type :

Full-time