IT Consultant M365 Collaboration & Infrastructure Applications CTBC

As an IT Consultant Collaboration & Infrastructure Applications you will serve as the Service Owner for a range of collaboration and infrastructure applications within the Microsoft 365 ecosystem and internally developed and smaller offtheshelf infrastructure tools ensuring operation in a stable secure and costefficient this role you will work closely with business stakeholders internal IT teams and external service providers to define maintain and evolve the collaboration landscape. You will play a key part in our current transformation journey focusing on automation standardization and continuous improvement across all supported services.

• End-to-end service ownership for M365 collaboration applications such as SharePoint Online Power Apps and Power Automate or other Infrastructure collaboration applications
• Support and further develop self-built tools and several smaller offtheshelf applications.
• Ensure stable secure and efficient operation of all assigned services.
• Contribute to solution designs and support architectural decisions in alignment with enterprise standards.
• Identify and drive improvements around automation standardization and cost efficiency.
• Coordinate and steer external service providers across L1 L2 and partially L3 operations ensuring SLA and KPI fulfillment.
• Manage incidents problems and changes and ensure high service quality service continuity and proper documentation.
• Act as trusted advisor to business stakeholders translating requirements into solution designs and support the implementation of collaboration and workflow solutions.
• Support adoption of collaboration tools and promote modern standardized ways of working.
• Maintain governance security documentation and compliance across all services.
• Evaluate new M365 features from a technical perspective and support their integration into the environment.

Qualifications :

• Strong technical and practical expertise in M365 collaboration services e.g. SharePoint Online Teams Power Apps and Power Automate.
• Experience with custom or internally developed applications is beneficial.
• Experience with cloud service management workflow automation and low-code/no-code solutions.
• Understanding of service management processes (ITIL) and operational governance.
• Proven ability to coordinate and manage external service providers (L1L3).
• Solid architectural understanding of M365 integrations workflows and governance.
• Ability to translate business requirements into technical concepts and service improvements.
• Strong communication consulting and stakeholder-management skills.
• Analytical mindset focused on efficiency stability automation and modernization.
• Degree in Computer Science Information Systems or equivalent professional experience.

Additional Information :

• The 13-th salary  Paid once a year in December;
• Meal tickets - With a value of 40 Ron;
• Hybrid schedule  Work-life balance is important so we offer a flexible schedule. Please agree on this with your superior;
• Private Health Insurance  Health is the most important so we offer you a medical subscription through Signal Iduna;
• Referral bonuses - We encourage colleagues to refer new candidates to us and at the same time to get the chance to receive a bonus;
• Bookster  Feed your body and your mind. You can borrow books and youll receive them at the office;
• Sports benefits- Its important to stay active so we offer you the 7Card;
• Discounts at our partners  We collaborate with different vendors and we receive discounts for various products/ services like rubbers restaurants kindergartens etc;
• System for Rewarding Improvement Ideas  We have an internal improvement program (Continental Idea Management) that gives you the opportunity to come up with ideas and to be honored with an attractive bonus (this is established by the CIM team according to your improvement idea);
• Happy days  If you or your child is getting married or you become a parent you receive some extra free days;
• Life events celebration - If your family is growing we praise your newborn with a bonus;
• Unfortunate events - In case of unhappy events in your life we support you by offering you free days and financial support (handled on a case by-case basis);
• Extra vacation days  You begin with 22 vacation days/year and starting with the 3rd year with us we offer you 1 more day of vacation and afterward from 2 to 2 years youll get one more extra day (the maximum you can achieve is 29);
• Professional development - Many opportunities to develop yourself within the company;
• Diversity and multicultural mindset - We encourage you to join us no matter who where or what you are. We have colleagues from different nations and a variety of languages are spoken in our company.

Ready to drive with Continental Take the first step and fill in the online application.

Remote Work :

No

Employment Type :

Full-time