Server

Join our dynamic and energetic team as a Server! We are looking for individuals who are passionate about the restaurant industry and thrive in a fast-paced environment. Working onsite you will be surrounded by a fun and high-performing team that is dedicated to excellence in every aspect of our restaurant operations.

We believe in empowering our employees allowing you to showcase your skills and passion for hospitality and service. If you are enthusiastic detail-oriented and enjoy working in a team-oriented environment then this role is perfect for you.

A LITTLE ABOUT US

Situated just one mile from Healdsburg town square nestled within the acres of lush layered grounds The Madrona features 22 charming guest rooms suites and a lively Michelin star restaurant set across six main buildings. From breakfast lunch and dinner to exceptionally curated private events pop-up dinners and local gatherings utilizing all nine acres of our beautiful property. Our Chefs garden fruit and olive orchards and vineyard provide a truly unique farm to table experience for our guests and staff alike. As part of the leadership team of The Madrona you are an extension of Mosaic Hotels and Restaurants unique edge to deliver uncommon hospitality.

WHAT WOULD YOU DO AS A SERVER

As a Server you will have the exciting opportunity to showcase your excellent hospitality by providing exceptional hospitality and service to our valued guests. Your responsibilities will include guiding guests through the menu taking food and beverage orders and serving food and beverages to guests with professionalism and efficiency. Knowledge of the Point of Sale (POS) system is essential to efficiently process orders and payments. Familiarity with table/seat/station numbers room capacity hours of operation and proper table setup and dress code are necessary to provide seamless service. Familiarity with food and beverage menu items their prices preparation methods ingredients and quality standards is will be responsible for adhering to state liquor regulations company service and culture standards policies and procedures.

See attached JD for complete details.

ARE YOU THE SERVER WERE LOOKING FOR

To be successful in the Server position on our team it is essential to be well-organized and focused with keen attention to detail. Effective communication skills (both written and verbal) collaboration and teamwork are also important qualities as you will be working closely with co-workers to ensure smooth operations. Being able to work with minimal supervision and demonstrating self-motivation is important in this role.

If you possess these skills and knowledge have a passion for the restaurant industry and are committed to providing outstanding service to guests we encourage you to apply for our Server position.

The Madrona is a part of Mosaic Hotel Group; a collection of award-winning boutique hotels each providing an immersive experience for the modern traveler. With fewer than 80 rooms each Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20 hotels and restaurants and provides industry-tailored financial design and development consulting services. Palisades is committed to creating design-driven dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.

Palisades Hospitality offers the following benefits for eligible part-time employees:

Health: Voluntary Benefit Center for Ancillary Coverages like Dental Vision Critical Illness Hospital Indemnity Travel Insurance Pet Wellness and more!

Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 21

Perks: All employees are eligible to enjoy a Travel Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.