Executive Housekeeper

StepStone Hospitality

Job Location:

Augusta, ME - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

At the DoubleTree by Hilton Augusta we are committed to delivering an exceptional guest experience through cleanliness consistency and attention to detail. We are seeking a dynamic and results-driven Executive Housekeeper to lead our housekeeping operations and uphold the highest standards of quality across all guest rooms and public areas.

In this role the Executive Housekeeper is responsible for overseeing all aspects of the housekeeping department including guest room cleanliness public area presentation laundry operations and team leadership. This position plays a critical role in ensuring compliance with brand standards while driving operational efficiency team performance and guest satisfaction.

The ideal candidate is a strong hands-on leader who can effectively manage and develop teams implement structured processes and maintain a high level of accountability. This individual will work closely with the Rooms Division and other departments to ensure seamless operations timely room readiness and a consistently elevated guest experience.

Requirements

Supervise housekeeping and laundry staff including counseling termination performance evaluations training and development.
Assist in the development of the annual budget. Monitor performance against plan.
Establish and maintain cost control systems for staffing linen inventories and cleaning supplies.
Ensure quality services are rendered in meeting guest needs.
Schedule staff according to labor standards and forecasted occupancy.
Maintain room quality based on StepStone and hotel guidelines.
Monitor and maintain required level of cleanliness in rooms storage areas laundry restrooms and common areas.
Enforce procedures for the acceptance security and return of guest lost and found items.
Enforce procedures for security of on-loan equipment.
Maintain productivity and labor cost goals.
Conduct inventories of linen supplies and equipment as required.
Order and receive supplies to maintain adequate inventory levels.
Immediately alert hotel management of emergency situations via all communication avenues.
Ability to accurately use various office and accounting software.

At the DoubleTree by Hilton Augusta we are committed to delivering an exceptional guest experience through cleanliness consistency and attention to detail. We are seeking a dynamic and results-driven Executive Housekeeper to lead our housekeeping operations and uphold the highest standards of qualit...

Requirements

Supervise housekeeping and laundry staff including counseling termination performance evaluations training and development.
Assist in the development of the annual budget. Monitor performance against plan.
Establish and maintain cost control systems for staffing linen inventories and cleaning supplies.
Ensure quality services are rendered in meeting guest needs.
Schedule staff according to labor standards and forecasted occupancy.
Maintain room quality based on StepStone and hotel guidelines.
Monitor and maintain required level of cleanliness in rooms storage areas laundry restrooms and common areas.
Enforce procedures for the acceptance security and return of guest lost and found items.
Enforce procedures for security of on-loan equipment.
Maintain productivity and labor cost goals.
Conduct inventories of linen supplies and equipment as required.
Order and receive supplies to maintain adequate inventory levels.
Immediately alert hotel management of emergency situations via all communication avenues.
Ability to accurately use various office and accounting software.