Service Advisor
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Job Location:
Dubuque, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
With a family-centered environment decades of customer loyaltya top-performing service department and a dedicated growth-oriented cultureRichardson Motorsis excited to add customer-focused and motivated Service Advisors to our already outstanding and successfulteam.
Compensation and Benefits:
- Base salary plus commission
- 401K retirement plan with generous company match
- Company-sponsored health care
- Paid vacation and holidays
- Life and Disability insurance
- Employee discount on vehicle service and purchases
- Opportunities for Advancement
Service Advisor Responsibilities:
- Greeting customers prepare/processpaperwork to take care of and document vehicleconcerns.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments vehicle drop-off and vehicle pick-up.
- Managing and overseeing the dealerships workflow and schedule.
- Calling customers to advise them about service changes or vehiclepick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Service Advisor Requirements:
- Customer Service Retail Restaurant and Hospitality experience a plus!
Required Experience:
Unclear Seniority
About Company
We are looking for qualified Express Service Technicians to join our growing team! If you have past experience performing routine maintenance vehicle services a...
