Office Manager Romania & Bulgaria

In this role you will play a key part in keeping the business running smoothly by providing reliable operational and administrative support to the Country Manager (Romania & Bulgaria) enabling focus on strategic priorities. You will deliver timely accurate reporting and analysis support market access activities through effective coordination of inputs and documentation and ensure seamless execution of launches meetings/events and localization of global/EMEA campaigns. You will also oversee contracting and documentation with service providers while maintaining efficient office operations to support business continuity across Romania & Bulgaria.

What you will do

• Maintain and update core systems and trackers (e.g. COUPA ITR SESPA inventory sponsorship tracking) to ensure accurate records.
• Coordinate day-to-day communication with distributors/pharmacy chains on agreements commercial terms compensations and supply/transport topics.
• Prepare and compile documentation for local regulatory and financial authorities including pricing and reimbursement submissions.
• Develop recurring reports and ad-hoc analyses for the Country Manager (market reports sales/turnover budgets headcount).
• Provide administrative support to the Country Manager and field team; coordinate calendars travel and internal/external meetings seminars and appointments.
• Manage office operations and facilities to ensure smooth day-to-day running (supplies mail calls scanning/copying visitors service providers).
• Coordinate company car fleet administration (leasing/insurance/service schedules records supplier communication).
• Support HR operations including employee file administration and payroll coordination (collecting inputs and tracking changes).
• Apply PV/RA/QA basic requirements in daily work; support preparation of reports and follow-up of related queries/issues.
• Coordinate new employee onboarding logistics (IT/access requests workplace setup introductions mandatory documentation).

Qualifications :

What you will bring to the role

• At least 35 years of experience in office management administrative support or operations (ideally in healthcare/pharma)
• Experience supporting senior leaders and coordinating cross-functional stakeholders
• Hands-on experience with purchasing/invoicing (POs) vendor management and basic budget tracking
• Proven experience organizing internal/external meetings and events (logistics suppliers documentation)
• Desirable: experience in pharma processes (e.g. PV/QA basics pricing/reimbursement support) and/or distributor/supply coordination
• Strong interpersonal skills; builds trust and collaborates effectively across functions
• Advanced Excel and PowerPoint; comfortable using data to build clear insights
• Strong time management plus analytical and reporting skills
• Proficient in both Romanian and English
• Bachelors degree.

Ready to make a difference  

Apply today and help us shape the future of eye health. 

Additional Information :

Grow your career at Santen
A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of Happiness with Vision by providing eye health products and services to patients consumers and medical professionals around the world. Guided by our CORE PRINCIPLE Tenki ni sanyo suru Santen is engaged in the global research & development manufacturing and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes education and treatment. At Santen we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs role requirements and individual qualifications regardless of race color ethnicity national origin/ancestry religion sexual orientation gender gender identity/ expression age disability medical condition marital status veteran status or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process please let the recruiter from our team know.

Remote Work :

No

Employment Type :

Full-time